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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 12813 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the PlayStation 4 Pro Console highly for its superior graphics and 4K capabilities, praising the enhanced picture quality and performance, especially when used with VR. While some found the console larger than expected, positive feedback also centered on ease of use and the improved frame rate. A few users mentioned issues with heat and controller functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 12,813 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the system for about a month now, its amazing how quiet this machine is compared to my launch ps4. Faster as well, and the games look better in certain settings by a lot. Quietly surprised and excited for the new games that will take advantage of the extra power.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Beautiful on 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a standard PS4 about six months after getting a new 4K TV, and am absolutely shocked by the increase in graphics quality and overall performance. Totally worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all kinds of entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this console so that I could play a couple PS4 games that I had my heart set on but quickly fell in love with the other features of the PS4 as well. In addition to gaming, I use my PS4 regularly to watch TV/Movies/Videos with apps like HBO, YouTube, MLB.TV, ESPN, and listen to music with Spotify. With the PS4 in my living room, I rarely need another device for home entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great 4K play on a 4K tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics for games have been taken to the next level with the PlayStation pro

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just great you will feel it the difference especially in a 4K 60 inch tv

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for games and entertainment. Graphics are great and easy navigation

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Well worth the upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a regular PS4 and an older 1080 Samsung TV to the PS4 pro and new 4k Samsung and the graphics with the HDR are AMAZING! The system is much quieter than my old one with alot more storage space for games. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a ps4 uncharted edition that I purchased in July of 2016. Recently it completely stop loading it was giving me a update loop. I had to reset the hard drive just to get to the main menu and after a few hours it would do it again. Yea, the hard drive was completely shot. I was able to get a replacement and I opted for the pro. The best decision I love the design. All I need is a 4k tv

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Super upgrade from basic PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a person who has the first generation PS4 because it was starting to run slow, memory was almost full and the fan was the loudest thing ever. Super happy with my purchase, slim yet bigger and powerful without the noise from fan or storage issues.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A great system with great games!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a Nintendo Switch, but with also having a 4K TV, I felt like I was missing out on some of the better games out there with 4K graphics- maybe even some of the best games ever made. Between the XBOX One X and PS4 Pro, I went with the PS4 Pro (almost one month ago) because of the games. I always thought it was a bit of hyperbole to say that someone would buy a system just for one game. But after experiencing Spider-Man, God of War, Horizon Zero Dawn, The Last of Us, Uncharted 4, and the MLB The Show series, I get it. Swinging around as Spider-Man in Manhattan at sunset, in 4K HDR, is just pure fun. Backwards capability being confirmed for the PS5 was another big factor in purchasing the PS4 Pro later in its life. Highly recommended! I would make the same decision again and again!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best console, awesome graphics, 4k resolution. My daughter love it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the regular playstation 4 i can definitely see the difference in graphics and performance. The only draw back i had was i thought 1 terabyte was too small but with the option to make an external hard drive part of your storage space fixed that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fun to play while spending time with kids since that's all they like to do

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great enhancement to Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps4 pro is a great graphical overhaul over the base ps4, with 4k hdr capabilities and better frame rates. My only problem with this system is the lack of extra memory support, meaning it still doesn't allow you to use an external hard drive. Other then this issue its a Great buy and cant wait to play more 4k ready or hdr ready games

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Runs better than my old ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Runs quick and no lag. Updates games quickly and would trade for Xbox!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to newer PS4, with 2TB HDD. Better graphics and works good, No Issues.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics really do look incredible on my 4K HDR Sony tv. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to upgrade the ps4. And it’s a beast. Very happy with the performance

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love the 4K with my 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are so much better battlefront graphics were really out of this world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony - PlayStation 4 Pro Console - Jet Black is a great system to own. Just bought this a couple months ago and it has been great. Its very easy to install to your TV and get everything connected. The console itself is made very well, durable and strong. I like that you can not just play games but actually watch apps on the Playstation also. It has wifi capabilities so you don't have to connect it through an ethernet cable, but its better if you do, so it doesn't slow the game down and it will be faster. The system is really nice, came with one control but I bought an extra wireless one to go with it. I would definitely recommend this system to have hours of fun with it. Great fun system.

    I would recommend this to a friend