Customer Ratings & Reviews

PS5 is an outstanding machine..It is silky smooth very quiet and Gameplay excellent.. Controller needs a charging a bit to often but minor issue..Needed an upgrade from my aging PS4 and this was the key..In the Market for a PS5 get it..Awesome..

I wanted this item from the moment it was released, but it was a bit pricy for me. I found it at Best Buy at an unbelievable price and I am not disappointed. I still have my PS3., PS4 Pro., and now PS5. All three are still connected and plaid. In the evolution from PS3 to PS4 I could see slight improvements. But the PS5 is a quantum leap in playing experience comparably. Additionally, the PS5 is extremely user friendly where internal storage upgrade is concern. There is a feeling of substance in your every interaction with the PS5, whether it is just navigating all the features to playing games to streaming to upgrading the storage. There is truly a feeling of fluidity as displayed in the outer shell design

The PlayStation 5 is an absolute delight! Its stellar performance, spacious storage, and the phenomenal DualSense controller make it a 5-star gaming experience. I couldn't be happier with my purchase.

When I entered BestBuy my intention was to buy an Xbox. After speaking with Markhal, who by the way is Awesome, about how I wanted to get back into gaming so that my family and I can still connect and have fun playing games even though now I no longer leave near them. We decided the PS5 was by “Best Buy”. So far I am very pleased. I like the feel and functions of the new controller which was a concern with me. I didn’t like the feel of the older controllers which was one reason I was initially set on buying an Xbox. Though I’m not crazy about the size and that it’s white. It screams look at me. Markhal informed me I can buy different skins to change the color. So I no regrets about purchasing this system and would recommend it to anyone who ask my opinion.

I have tried 2 games. God of war : ragnarok and horizon forbidden west. So far, the graphics in these games is amazing. The console does not heat at all, and the controller is amazing with the new haptic feedback.

It’s a runs perfectly and smoothly. Never had an issue and no problem occurred. Storage could be bigger but I already had a hard drive so it’s all good. Would recommend

The best gaming console since the PS4. Love how blazing fast the PS5 starts up games especially Spiderman 2, and the dualsense 5 controller is revolutionary. 10/10

So I surprised my fiancé with this PS5 on Father’s Day . And the employees helped, I told my fiancé we were picking up a gps tracker and him and my song walked around the store so I told the guy behind the counter to act like I forgot my i.d and I had to use my fiancés I.d and so my fiancé came up there and he thought they were going to hand him a gps but handed him his PlayStation . It was great . The employees made it fun . Thanks so much Best Buy

Super fast, amazing graphics, and the controller feels incredible. Every game looks and runs like a dream total next-level experience!

it is a very good console i did have an issue with the first ps5 i had bought that would overheat and shut off out of no where but this one is way better

I love it. The PS5 has wonderful graphics. It has a much faster processor. Also the upgrades to the controller makes the experience of gaming a lot more fun and interactive.

Great system. Comes with 1 Controller. Very easy to set up and use. Spent many hours Playing games and watching Netflix and YouTube.

My son purchased the PS 5 & has loved it since he purchased it. He paired the PS 5 with a new monitor a Samsung Odyssey Neo series that just came out around the same time at the PS 5. Together they make the ultimate gaming experience. The graphics run very smoothly & there isn't any lag time. The controller is very similar to the previous PS models. He plays it every chance he gets. The PS 5 has another great concept in that you can personalize the cover to your own style & favorite colors. It's not just the controllers that can be personalized now.

I bought this as a gift to my spouse back in March. PS5 beautiful design and still works like new. I ordered online and pick up in store the process was very easy

This system has all the hype for a reason. Looks great, feels great, runs great, definitely worth it. There was a noticeable difference playing my first PS5 game after playing PS4 for so long.

The PS5 is awesome! I have had a ps4 for over 4 years and it was time to upgrade. And we’ll it’s totally worth it. Graphics are amazing, the speed on the console is crazy!

PS5 disc version is the perfect PS5 if your a collector and like physical copies of your games . The system loads super fast and works great with a Hdmi 2.1 tv . Only think the ps5 lacks is larger storage.

The PlayStation 5 is an impressive leap forward in gaming, offering a sleek design and powerful performance. With its ultra-fast SSD, load times are nearly nonexistent, ensuring smooth and immersive gameplay. The new DualSense controller is a standout feature, providing haptic feedback and adaptive triggers that enhance the overall experience. The PS5's 4K visuals and ray-tracing support make games look stunning, and the backward compatibility with PS4 titles adds great value. While the console's availability can be a challenge, it’s a must-have for serious gamers looking to experience cutting-edge technology and fantastic exclusive titles.

Very happy with my favorite video games console. Everything was as described. Excellent quality as always from Sony. Highly recommended.

Excellent - specially when you manage to get an open box. Mine didn't come with a good Power cable, but I had another one laying around. Swapped those out and it was like brand new. Since it was open box, I didn't get the pretty white box with it but that is fine. Great deal nonetheless.... If you want to do ANYTHING online, you WILL need a PSPlus subscription, which was something that I didn't remember right away.... The DualSense Controller battery is horrible, lasting only a few hours per charge (unless you tune everything from sound to rumble down to the minimum...)