Customer Ratings & Reviews

The PlayStation 5 is nothing short of a next-generation powerhouse. From the moment you turn it on, the speed and performance are immediately noticeable. Games load almost instantly thanks to the ultra-fast SSD, completely changing how immersive and seamless gameplay feels. Visually, the PS5 is stunning. Games run in breathtaking 4K with smooth frame rates, detailed environments, and lifelike lighting that truly brings worlds to life. Titles like Spider-Man 2, God of War Ragnarök, and Horizon Forbidden West showcase just how much power this console has under the hood. The DualSense controller is a game-changer. Haptic feedback and adaptive triggers add a whole new layer of realism—whether you’re feeling the tension of drawing a bow or the subtle vibrations of different terrains beneath your character’s feet. It’s not just playing a game anymore; it’s experiencing it. On top of performance, the PS5 excels in versatility. Backward compatibility lets you enjoy a massive library of PS4 games, while PlayStation Plus offers incredible value with a growing catalog of top-tier titles. Most importantly, my son absolutely loves it—it was hands down the best birthday gift I could have given him. Seeing how excited and happy he is every time he plays makes the PS5 worth every penny.

This playstation 5 is amazing. It runs great, load times on games are fantastic, and i love the interface and homescreen setup. Genuinely one of the best purchases i have made! I 100% recommend it for anyone wanting to play games with stunning visuals and fast load times. I will say the storage isnt great on it, but you can always upgrade that, i mainly play around 5 games and theres plenty of storage for that. The controller is ground breaking, genuinely one of the coolest experiences i've had. The feedback and adaptive triggers that give you a sense of actually being in the game are so cool!

Great purchase!!! I was looking for a hobby to keep me from indulging in unhealthy activities when off of work and this was a perfect choice. Not only does it keep me entertained but it also brings the family closer together providing something to bond over. The picture quality is amazing and somewhat futuristic if you ask me and pairs nice with the haptic feedback from the controller providing the ultimate gaming experience. I would like to thank the Best Buy staff in Pleasant Hills who assisted with the smooth transaction process!

over all got it for a great price, no scratches dents or lagging. picking it up was super easy and honestly ima ps person all the way! 10/10

The PS5 is an amazing upgrade for gaming. Games load almost instantly and run super smoothly. The graphics are incredible and make everything look more real. The DualSense controller makes gameplay feel more immersive with its haptic feedback and adaptive triggers. The console is quiet even during long sessions and the interface is easy to use. Overall it feels truly next-gen and worth it for anyone who loves gaming.

I had a great experience purchasing my PlayStation 5 from Best Buy. I originally bought the wrong version, but when I went back to exchange it, the team was extremely friendly, patient, and helpful throughout the entire process. They made the trade-in/exchange quick and stress-free. The PS5 itself is amazing—fast load times, incredible graphics, and such a big upgrade. Overall, excellent customer service and a smooth experience. I would definitely recommend Best Buy!

I purchased a PS5 from Best Buy this past Christmas, and the entire experience was excellent from start to finish. The ordering process was easy, the Delivery was smooth, and the product was exactly as described. Best Buy made what can sometimes be a hard-to-find item a stress-free purchase, and the PS5 has been an amazing addition to our home. I would definitely recommend Best Buy for big tech purchases.

i got this for a christmas present for my son and i and i love it so much. My son and i get to play all the games we want and have a good time. The controller feels well on hands and i also can stream movies or shows by downloading the apps. Been playing Arc raiders recently too and i can’t get off that game. 10/10 purchase

I really love my new PS5 it is super sleek and very fast. The graphics are amazing. I have recently switched from my Xbox and I really love this machine. I’d give it a 10 out of 10. Also, I’d like to give a shout out to Best Buy. I ordered this and it was delivered for free the same day. It came within three hours to my house. Amazing service from Best Buy.

This is one of the most fun consoles ive ever played on and I absolutely love it!

The PS5 is a console that truly stands out. The speed of its SSD wipes out long loading screens, and the DualSense controller with adaptive triggers makes every game feel more immersive. On top of that, exclusives like Spider-Man 2 and Demon’s Souls show off the system’s full potential. It’s not just for gaming either — it doubles as an entertainment hub with streaming apps. Overall, it’s a mix of power, innovation, and fun.

Works beautifully, in great condition. Runs smooth. Would buy as a gift!

Works and runs great! A great gift for the family.

I love this PlayStation. It’s fast and smaller than the disc version

Games is great highly recommend other to buy as a gift.

I am so happy that I chose this gaming console over my other choice. Incredible graphics, design and gameplay. I feel like I owe back the money I saved on the sale price. Also great design and great space saver.

The PS5 is a massive upgrade from the PS4. It is incredibly fast, the games load instantly, and the graphics are stunning. I’m also very impressed with how quiet the console is. The DualSense controller makes gaming feel much more immersive. It’s perfect for my setup and I highly recommend it!

It's our first System since Nintendo Wii and the original Switch and we love it. I just recently bought Madden 24 played one game and I'm waiting today for Madden 26 to arrive LOL and I'm 57 years old!

It's a very exciting and interesting concept and revolutionary gaming platform that include incredible features and very fun to play with friends

i really love it , i got it for my boyfriend for christmas and everything works as it’s supposed to. and im loved his face when he got it lol.