Customer Ratings & Reviews

My kids love it, I bought it two weeks prior to Christmas, they were thrilled Christmas morning , thank you Best Buy

Excellent product, fast shipping, well packaged with its seals and plastic, in perfect condition, I recommend it.

I love my new console, I got it easy and fast with Bestbuy it's the best!

It's good and the skin that comes with it is cool.

This place is the best. Very helpful and knowledgeable. Dwlivered my PS5 the same day. My forever store!

It was very nice and fast to use Best Buy for this purchase.

Purchased online and picked up, friendly and efficient employees.

Excellent condition got what I was looking for for a good price

All i can say is best buy made my family's Christmas this year the nest one yet! Thanks best buy!

Great gift, I’m the cool sister because I gave this present. Looks fancy and great quality.

Poor packaging order new when i picked up the box look like has been torn open . WIth no seals on the open parts of box just rips and tears, I loved the ps5 had less than a month and only played like 3 for times because was on vacation. Went to bed early turned off ps5 before i left to the dr. I turned on the next morning and noticed right away. The screen was had a bunch of lines and half of the screen was shaking, and I couldn't see the bottom half, so I was like freaking out. And then I check everything and nothing had been moved or nothing, and I'd tried searching everything and It pretty much what's the GPU? It's what it's saying, cause I know a lot about electronics. And it probably was a open box, or a who knows the way it was shipped and throne or whatever. But issue of went out like that quick with the little view, say hat on it, and so I'm kind of unhappy, but I will be returning it. And asking for my money back so that was my experience.

It was a good deal , for Black Friday I’m very happy to get my new PS5 thank you Best Buy .

A console for the while family, one of our best investments that keeps on giving.

My son loves the game! He was so excited to receive this gift for Christmas!

Perfect Chritsmas gift my brother love the image 4k at 120 fps is awesome

I bought one for me and my son and a couple of games and we non stop playing

**DO NOT BUY OPEN BOX EXCELLENT** They sent me a ps5 with scuff marks, both panels not even connected to the console but just laying by it in the box as you can se in the pictures below. My brothers have a ps5 so I know the panels can be snapped into place but even when I tried that they wouldn’t go in and when I took a closer look I realized a piece that’s suppose to help it pop in was chipped therefore it wouldn’t go in at ALL. AND it didn’t even come with the fortnite bundle voucher that was suppose to come with it. I literally opened it and started the return in under 30 minutes of when I first got it. Disappointing. Open box excellent more like open box garbage I might as well have gotten an open box decent if this is the hunk of junk I was going to recieve. And I bought open box before and it came in great condition so I had faith in Best Buy but never again. And I was so mad at the horrible condition of it I didn’t even check nor care to see if it worked, as soon as I saw how beat up it was back in the box it went.

Excellent product, delivered within the estimated time

Bought for the family for Christmas and they love it!

Very satisfiedt enjoying playing my favorite games