Customer Ratings & Reviews

I recently purchased the PlayStation 5, and it has truly been a game-changer. From the moment I unboxed it, I could tell Sony has put a lot of thought and care into both the design and functionality. The console is sleek, modern, and impressively compact considering its power. The setup was incredibly easy, with a user-friendly interface that walks you through each step. The SSD storage makes loading times lightning-fast, and I noticed a massive difference in how games run compared to previous consoles. The graphics are stunning—4K at 120Hz looks beautiful, and even older games feel like they’ve been given a fresh coat of paint. The standout feature, however, has to be the DualSense controller. The adaptive triggers and haptic feedback provide an immersive experience like never before. Whether you’re feeling the resistance in a bowstring or the vibrations of footsteps, it’s a whole new level of interactivity. Performance-wise, it’s hard to beat. I’ve been playing some of the latest titles, and they run smoothly without any lag or issues. The PS5 also operates quietly, which is a huge upgrade over its predecessors. If you’re a gamer looking to step into the future, the PS5 is absolutely worth it. I highly recommend it to anyone looking for an incredible gaming experience.

The PlayStation 5 is an absolute game-changer! With lightning-fast load times, stunning 4K graphics, and an immersive DualSense controller, the PS5 takes gaming to a whole new level. Whether you're diving into the next-gen titles like *Demon's Souls* or *Ratchet & Clank: Rift Apart*, or simply enjoying backward compatibility with PS4 classics, the experience is seamless and exhilarating. Plus, the sleek design of the console is a welcome addition to any entertainment setup. It’s clear Sony has crafted a machine that's built for the future of gaming. If you're looking for cutting-edge performance and endless entertainment, the PS5 is a must-have!

The PlayStation 5 is an amazing product that delivers stunning graphics and lightning-fast load times, making it a must-have for gamers. Setting it up is a breeze, with a user-friendly interface that gets you gaming in minutes. The only minor drawback is that installing an extra storage stick could be simpler, as it requires a bit of technical finesse. Overall, the PS5’s performance and sleek design make it a standout console

Bought my PS5 from Best Buy and I’m really happy with it! The console works amazing — super fast loading times, graphics look incredible, and it runs quietly even during long sessions. Set-up was quick and easy, and everything came in perfect condition. I’ve been playing a mix of new games and PS4 titles, and they all run flawlessly. Definitely worth the price. Great buy overall!

The PlayStation 5 is truly the ultimate digital device in our home! My son and I both love it. He plays on it every day, enjoying games like Asphalt, Need for Speed, and Stumble Guys. I use it about 1–2 times per week, diving into my personal favorites like FIFA 25 and an immersive fishing game. The graphics are absolutely stunning, with smooth gameplay that brings every scene to life. The fast loading times and incredible processing power make it a joy to use. The dual-sense controller is a game-changer, adding an entirely new level of realism with its haptic feedback and adaptive triggers. Whether you’re into intense racing games or casual sports and simulation, the PS5 delivers unmatched performance. It's a fantastic investment for family fun and quality gaming experiences.

Great gaming console that looks nice on the shelf. This has been a game changer for me. Being able to watch Streaming Services, play music and podcast and connect to my plex media server are all a bonus. The PlayStation 5 is honestly the coolest console I’ve ever played. The graphics are insane—it feels like you’re actually inside the game—and the load times are so fast, you barely even have to wait. The controller is awesome too; it’s like you can feel everything happening, whether it’s shooting a bow or driving through mud. I love that I can still play my old PS4 games on it

The PS5 is massive upgrade from the PS4 especially the loading times for games and apps. In addition to great graphics and performance that the console there are so many great features.

I only got this version to play with my boyfriend but i think it’s sleekness is so perfect for my aesthetic and its so cute! It plays every game great and has so much storage!!

The PlayStation 5 remains a top-tier gaming console in 2025, combining impressive performance, fast load times, and a strong lineup of exclusive games. Powered by a custom AMD CPU and GPU, the PS5 delivers smooth 4K gaming at up to 120 FPS, with ray tracing and HDR support for stunning visuals. The ultra-fast SSD significantly reduces loading times, making games feel more immersive and responsive.

The PS5 is an amazing console! The graphics are stunning, games load almost instantly, and the DualSense controller adds a new level of immersion. The interface is smooth, and exclusive titles are top-notch. It’s big, but worth the space. A great upgrade for any gamer. Highly recommend!

Got what I expected. If you’re planning on never buying physical discs for your PlayStation 5 then the digital edition is for you. Plus, it looks much better than original or slim edition. Its quiet light weight and to my surprise produces less noise and heat too. I watched many YouTube videos where heating of digital editions was an issue. I just have better ventilation I guess. Very much happy with the purchase. Best buy is the best. The store guy was really helpful and made the purchase experience even smoother. I will suggest Best Buy to everyone planning to buy a PS5 atleast.

Amazing!! This is by far the best concole I havee ever owned! Its super fast, easy to use, AND it has 1TB of internal storage!!!

I’ve had my PS5 for a while now, and it’s hands down one of the best gaming experiences I’ve ever had. The graphics are incredible—super sharp and smooth, especially with the 4K support. Load times are insanely fast thanks to the SSD, and everything just feels more responsive. The new controller is a huge upgrade too—the haptic feedback and adaptive triggers make a big difference in immersion.

I’ve been using the PS5 for several months now, and it completely lives up to the hype. From lightning-fast load times to jaw-dropping graphics, this console is truly next-gen in every sense. Performance: The speed thanks to the SSD is unreal. Games load in seconds, and everything feels smooth and snappy. Multitasking, switching between games, and even updates are way faster than last gen

The PS5 Slim is amazing! It runs super fast and handles everything so smoothly. Downloading and updating new games is quick and hassle-free. Love how compact it is too — perfect upgrade from the PS4!

Very good system. Everything runs so smooth. And it doesn’t take up as much space.

The PS5 Slim Digital Edition is a compact, stylish console with fast load times, great graphics, and excellent exclusives. Perfect for next-gen gaming in a smaller design.

I recently picked up a PlayStation 5 from Best Buy, and I couldn’t be happier with my purchase. From the smooth ordering process to the performance of the console itself, it’s been a great experience all around. First, the buying process at Best Buy was seamless. The staff was helpful, and the pickup was quick and easy. The packaging was secure, and everything inside was in perfect condition. As for the PS5, it’s an absolute powerhouse. The graphics are stunning, especially on a 4K TV with ray tracing enabled. Games like Spider-Man 2 and Demon’s Souls look incredible, and the ultra-fast SSD makes load times almost nonexistent. The DualSense controller is another highlight—it adds a new level of immersion with haptic feedback and adaptive triggers. The only downside is the console’s size—it’s quite large—but that’s a minor issue compared to everything else it offers. Overall, I highly recommend the PS5. If you’re lucky enough to find one in stock, grab it! Best Buy made the whole experience easy, and I’m looking forward to years of amazing gaming. Rating: 5/5

Sony PlayStation is the best console I know, the image quality and speed of games are at their best, I really love this console because I'm familiar with this console from its first series! Only recommendations, everyone who buys it will be satisfied!

Hi I buy ps5 on bestbuy and it’s the best game ever made i enjoying every moment with my friends I’m so happy have a good experience with I’m very happy to have. It’s the best game have ever if you guys buy this game u will fill really well because I can play any game the controller is great the picture and internet is so fast plus Sony is very safe for kids u can have a control on the app at the phone also you can see all the messages I recommend for everyone every age I hope u will buy on Best Buy thank you for reading my comment have a wonderful day evening or night