Customer Ratings & Reviews

“I recently got my hands on the PlayStation 5, and it’s been an incredible experience. The design is sleek and modern, and it’s surprisingly quiet during gameplay. The performance is flawless, with lightning-fast load times and stunning graphics that make games look more immersive than ever. The new DualSense controller offers a fantastic, responsive feel, especially with its haptic feedback and adaptive triggers. Whether you’re playing action-packed games or exploring open worlds, the PS5 truly elevates the gaming experience. Highly recommended for any gamer!”

The PlayStation 5 has completely transformed my gaming experience. From the moment I turned it on, I could tell this was more than just a console—it’s a powerhouse built for next-level gaming. The graphics and performance are jaw-dropping. With its 4K capabilities and ray tracing, games look unbelievably realistic, immersing you in detailed worlds like never before. The fast load times, thanks to the SSD, are a game-changer. I barely have time to grab a drink before I’m in the middle of the action—no more endless loading screens! The DualSense controller is another standout feature. The haptic feedback and adaptive triggers make every game feel unique, whether you're pulling back a bowstring in Horizon Forbidden West or feeling the tension of the track in Gran Turismo 7. It’s incredibly immersive and enhances the gameplay in ways I didn’t think were possible. The design of the PS5 is sleek and futuristic, though it’s definitely larger than previous consoles. It fits well in my setup, and the silent operation is a huge plus—no more loud fans during intense gaming sessions. One of my favorite features is the backward compatibility with PS4 games. I can replay my favorite titles with enhanced graphics and smoother performance. The PlayStation Plus library is also packed with amazing games, giving me endless options. If there’s one minor drawback, it’s the storage space. While the SSD is fast, the 825GB fills up quickly with large game files, so I’d recommend getting an external drive or upgrading the storage. Overall, the PS5 is worth every penny. It’s not just a gaming console—it’s an entertainment system that delivers unmatched performance, immersive gameplay, and a glimpse into the future of gaming.

I recently purchased the PlayStation 5 Slim Console (I previously owned a PS4 Slim) from Best Buy, and I couldn’t be happier with my choice! The slimmer design (vs the PS5 non-slim OG) is not only visually stunning but also saves significant space in my entertainment setup. Despite the compact size, it delivers the same powerful performance I’ve come to expect from Sony. Setup was a breeze, thanks to the clear instructions and fast connectivity. I noticed quieter operation compared to my old PS4, which adds to the premium feel. Gameplay is seamless, with jaw-dropping graphics and fast load times. Titles like *Horizon Forbidden West* and *Final Fantasy XVI* have never looked better. Best Buy's service was excellent—easy online ordering and pick-up trouble-free. Their team even sent helpful updates about my order status. If you’re looking for a console that blends performance, aesthetics, and value, the PS5 Slim is the way to go. A big thank you to Best Buy for making my gaming dreams come true!

The PS5 Slim is an excellent iteration of the PS5, providing nearly identical performance with a sleeker, more manageable design. While it doesn't introduce groundbreaking new features, it’s a fantastic option for those who want a smaller console with the same great gaming experience. Its powerful specs, a lower price point, and improved form factor make it a solid choice for those considering upgrading or jumping into the PlayStation ecosystem. If you're in the market for a next-gen console but don't need the bulk of the original PS5, the Slim is definitely worth considering.

I don't have as interesting a story to tell about my second PlayStation 5 as I did my first but I don't want to wait outside a Best Buy for another 30 hours and make more new friends. So now that we have passed the “how easy it is to get one of these now” part of the story let's talk about the system. The 1st one I bought 2 years ago is the original size one. This one is slim, it is sleeker and smaller but not so much you can tell, maybe 35% smaller. It is easier to lay flat with little feet that you place in the middle underneath, instead of this awkward disc pedestal that came with the original. I also bought extended SSD drives for both of my PS5s and they were the exact same process, not much different from the original to this one. There was an extra boot up screen because the disk drive can now be sold separately for those who want to buy a PS5 without and then get a drive for disc later. However, only aesthetic differences can one see between the original and the slim PS5. On the original the front ports are 1 USB-B and 1 USB-C and 2 USB-B on the back. On this slim, there are 2 USB-C on the front (one labeled SSD for external memory, if you don't go with the internal extended memory) but still works to charge controllers, and 2 USB-B on the back. Performance is the same beauty is the same, everything about it is just awesome. I may have to keep this one and give the other one to the children. Be sure to get some extended memory, external or internal. For internal most stores sell them for or with PS5 in mind for saving and downloading. Install videos for the internal are all over YouTube.

There's not much I can say about the PS5 that people might not already know. My favorite feature is the controller, by far. The haptic feedback is awesome! Of course the quality of the resolution is good and the processing is blazing fast. I didn't expect it to be as fast as it is. The one bad thing I can think of, is it can get hot. Buy an after market fan and that'll solve that problem quickly. If you haven't upgraded yet, do yourself a favor and make that jump. You'll be happy you did. I play on it just about every day.

After not being able to get a PS5 in 2020 due to buying a (at the time) $1,700 dollar PC gaming rig. The way my friends spoke about it was basically saying that the PS5 was a pipe dream. So I finally got one in the beginning of May to play God of War Ragnarok, Spiderman Miles Morales, Gran Turismo and Spiderman 2. After installing and setting it up it is 100% worth the hype and praise for a 500 dollar console. It runs beautifully at 60fps on all of my games I purchased, and even on games like NBA 2K and Madden having those frames and performance boosts can make or break your competitive games. What I also love the most about it is 2 things, one is having a optional security passcode for each time you turn on your PS5 and logging in. Even though I use it only in my house it helps when uninvited guests come over and try to play your console without permission. And the 2nd thing is that the gameplay capture system on board has been greatly improved from the PS4. You can now on the fly record or snap clips from up to a 1 hour ago, and now you can snap as little as 10 seconds, to 15, 30, 1 minute, 5, and then 10 minutes and beyond. The footage is also crystal clear surprisingly at 1080P 60FPS with your choice of upping to 1440P or 4K. Huge step up from the PS4 as a content creator, YouTuber, or Streamer. I also love the new PS5 controller! It is such a step up from the PS4 controller that I loved and they made improvements. Firstly the battery lasts 3 to 4 times longer than the PS4 controller battery, has an onboard mic in the controller and toggle mute button that I didn't even find out until a couple nights ago. And it also features an almost engraved Playstation button pattern for the controller shell, and has adaptive triggers that will enhance gameplay and adjust depending on the game you're playing. I've also purchased 3 PS5 Dualsense Edge Pro controllers for my games I play competitively on console and each controller I can set up to my exact liking and have up to 4 profiles on each. Just simply plug in run the software update and you're good to go. Will come in handy when I have friends over and we fire up fighting games or sports games. And the best part, is how it captures the PS3 era with specific games playing a theme to it on the home screen when you hover over your game. Overall, it is a great console and makes me wish I could've gotten it sooner before I switched to PC gaming. I always been a PlayStation kid since the original Sony PlayStation, all the way up to the PlayStation 5. And each console has not let me down. I genuinely feel like a kid again unboxing my new PlayStation for the first time. And I'm already loving the exclusives that PlayStation has to offer along with recommended modern titles like God of War and Need For Speed. Now if you'll excuse me, I have to save New York from Rhino and Sandman with Peter Parker and Miles Morales!

I wouldn’t know where to begin. It’s perfect in every way! Grapics are phenomenal, runs as smooth as butter. For a compact system this is definitely the way to go! Surpassed my expectations but then again it’s a PlayStation…I could go on for hours.

I recently purchased a PS5 from Best Buy, and the entire process was seamless! I placed a pickup order online and was able to pick it up the same day from my local store—super convenient. But what really stood out was the excellent customer service. After my purchase, I noticed the price had dropped, and when I contacted customer care, they promptly price-matched it without any hassle. Best Buy truly goes above and beyond to take care of its customers. As for the PS5 itself, it’s an absolute game-changer! The graphics are stunning, and the gaming experience feels incredibly immersive, especially with the fast load times and smooth gameplay. If you’re considering getting a PS5, make sure to grab some of the top games like Spider-Man: Miles Morales, Horizon Forbidden West, or God of War Ragnarök to fully enjoy what this console has to offer. I’m thrilled with my purchase

Mind-blown by my PS5 purchase from Best Buy! Lightning-fast load times, stunning 4K graphics, and immersive gameplay. The controller feels amazing! Worth the investment. If you're a gamer, you need this console in your life!

I’m thrilled with my PlayStation 5! It’s an incredible gaming machine! The gameplay is top-notch, and the graphics are mind-blowing! I absolutely love the controller - you can feel every movement, and it just feels so responsive. But the best part is that I got it on sale! I’m so happy and satisfied with my purchase. Thank you Best Buy!

Although this console is bigger, its thin design makes it easy to basically put anywhere! The graphics are insane, the speed is much faster and we love that the controller has a built-in two-way mic so we don’t have to wear a headset unless we want to. I only wish we hadn’t waited so long to upgrade and would definitely recommend this to anyone who is still as much into PlayStation these days as everyone is in my house!

I gotta say, the PS5 is off the charts awesome! Seriously, it's like stepping into a whole new gaming universe. First off, let's talk speed. This thing loads games faster than I can blink. No more waiting around forever just to start playing. Plus, the graphics? Mind-blowing. Everything looks so real, it's like you're actually in the game. Now, let's chat about the controller. It's like magic in your hands. The vibrations and stuff make it feel like you're right there in the action. And those triggers? They change depending on what you're doing. It's nuts! Oh, and the menu? Super easy to use. No more getting lost trying to find your games. Plus, there are cool new features that make playing with friends a breeze. And don't even get me started on the games. There's something for everyone, whether you're into shooting, racing, or exploring. You'll never run out of stuff to play. Seriously, if you're a gamer, you need to get your hands on a PS5. It's a total game-changer. Trust me, you won't regret it!

Really a great console. I have a ps4 pro and the graphics and loading times of the ps5 are a massive step up. Games have more depth and immersion. I have owned every playstation console and will eventually get the ps5 pro. Just so everyone knows the new slim edition does come with 1tb of storage where as the original ps5 was 825gb or something like that. Nice touch.

I’m really loving the PS5! It’s crazy fast, the graphics are awesome, and games run super smooth. The controller is fun to use, and the short loading times are a huge plus. And the controller feels great with its haptic feedback, its super cool.

Hey! So, I got my hands on a PS5, and I have to say, it's pretty amazing. The design is super sleek and futuristic, although it's quite big, so you might need to rearrange your setup a bit. Performance-wise, it's a beast. With its custom AMD processor and GPU, games look stunning with ray tracing and can run in 4K at up to 120fps. It even supports 8K output, which is pretty wild. The SSD is a game-changer too—load times are practically non-existent. It comes with 825GB of storage, but keep in mind that the usable space is less because of system files. You might want to expand it if you have a lot of games. The DualSense controller is probably my favorite part. The haptic feedback and adaptive triggers make gaming feel more immersive than ever. Plus, it has a built-in mic and feels great in your hands. As for games, there weren't tons of exclusives at launch, but that's been improving. And it's awesome that you can play most of your PS4 games with better performance. The user interface is really intuitive and fast, making it easy to navigate through settings and notifications without leaving your game. It's also a solid media center, supporting streaming apps and playing 4K UHD Blu-rays. Initially, it was tough to find one due to supply issues, and prices vary depending on whether you get the standard or digital edition. But overall, if you're looking for cutting-edge gaming tech and an immersive experience, the PS5 is definitely worth considering!

Son loves his Christmas present! "Exactly" what he wanted!

I ordered this PS5 as a pickup, which was alright, the only complaint is that I wish they could have given me a bag to carry. But that didn't matter, because once I hooked up my PS5, I was off to the races. Compared to the PS4, this is a snappy, fast experience, and I immediately installed all my PS4 discs into this system. I purchased this on a whim, and it was a great decision.

I'm 30 years old, and I got this for my 13 year old brother's birthday thinking it’d just be a cool gift from his even cooler older sister. What I didn’t realize is that I was handing him the controller to his new personality. He hasn’t seen sunlight in days. He eats in front of it. He sleeps next to it. He called it “his queen” once and I don’t think he was joking. Performance wise, this thing is a beast. Lightning fast loading, insanely smooth graphics, and somehow it hasn’t exploded under the pressure of his 12 hour Fortnite marathons. He says it’s the best thing that’s ever happened to him and honestly, I believe it. I’m just hoping he remembers I exist once he levels up enough. Buy this if you want to give someone joy, power, and a perfectly valid reason to avoid all human interaction.

What a great console. How compact and fast it is is incredible. It has been the best investment I have ever made and even more so the slim because I have the option to buy discs or download from the cloud. Totally worth it and more if you like to play