The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 224 reviews
Rated 5 out of 5 stars
HYPED
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This THESE thank the heavens. I’ve heard that this set has the worst pull rates but I finally have gotten my hands on this set and this will be opened for the new year.
Extremely Disappointed With In-Store Experience an
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m writing to express my deep dissatisfaction with a recent experience at Best Buy. I waited overnight and was fourth in line, only to be told that only one unit of the product was available. Later, I was informed that three units were available, but the rest had been allocated to “online orders” placed back in February 2025.
After this confusing and frustrating experience, I was told I could place an order online. I did—only to be refunded the next day with no explanation.
I made the effort to show up early in person, expecting fair availability. Instead, I was met with poor communication, a lack of transparency, and ultimately, no product. It’s incredibly disheartening to see others walk into the store and be offered options while I was left with nothing after waiting all night.
I hope Best Buy reconsiders how it handles limited releases, especially for loyal customers who go out of their way to shop in-store. Clearer communication and fairer distribution would go a long way in restoring trust.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was so happy to find this in your store. Great addition to my collection. Employees are always so friendly and ready to check us out at customer service as soon as the doors open.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everyone giving it a 1 star is because they tried to be slick and go around the fact of having to camp out for the product release. Best buy stood by the customers who waited patiently at the store for the release. Nice try scalpers!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only bad things where I had to wait outside since 5am just to get one! Weird how the manager promised a ton of stock for the day 1 drop but there was only 10 boxes that morning, we where only told at 10am that there was only 10 so all the other 30+ people in line got nothing yikesss. It was all grown reseller men so that was okay :)
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great amount of packs and for a good price! Had to wait in line for 5 hours before the store opened but was worth the wait. Tired online but bots run the game. Sounds like a bad review but it was worth it because it’s one of the most sought after pokemon products on the market
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy going staff made the pick up easy. The product was factiry sealed and in great condition. Now that they set limits to how many products people can buy makes it fair to those who wait in line. Also members got a discount!
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great collection, especially if you're looking to actually play the game. All of the extras are geared towards gameplay and they were all of great construction and quality.