The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 272 reviews
Rated 5 out of 5 stars
Great deal!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome set! Great contents and cards! Totally worth freezing in the morning for 2 hours for!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This THESE thank the heavens. I’ve heard that this set has the worst pull rates but I finally have gotten my hands on this set and this will be opened for the new year.
Extremely Disappointed With In-Store Experience an
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m writing to express my deep dissatisfaction with a recent experience at Best Buy. I waited overnight and was fourth in line, only to be told that only one unit of the product was available. Later, I was informed that three units were available, but the rest had been allocated to “online orders” placed back in February 2025.
After this confusing and frustrating experience, I was told I could place an order online. I did—only to be refunded the next day with no explanation.
I made the effort to show up early in person, expecting fair availability. Instead, I was met with poor communication, a lack of transparency, and ultimately, no product. It’s incredibly disheartening to see others walk into the store and be offered options while I was left with nothing after waiting all night.
I hope Best Buy reconsiders how it handles limited releases, especially for loyal customers who go out of their way to shop in-store. Clearer communication and fairer distribution would go a long way in restoring trust.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was so happy to find this in your store. Great addition to my collection. Employees are always so friendly and ready to check us out at customer service as soon as the doors open.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everyone giving it a 1 star is because they tried to be slick and go around the fact of having to camp out for the product release. Best buy stood by the customers who waited patiently at the store for the release. Nice try scalpers!