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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 430 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 430 reviews
  • Rated 5 out of 5 stars

    5 STAR STORE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to Best Buy for the new Pokémon product release, and I have to say this store handled it better than anywhere I’ve ever been. The General Manager came out two hours before opening to meet everyone waiting in line and personally handed out tickets for every item. This was such a smart and respectful way to manage a high-demand release. Because of the ticket system, we knew exactly what we were getting, didn’t have to stress about our spot in line, and could step away and come back at opening without any chaos. It also saved everyone’s time both the customers who would’ve waited for hours with no guarantee, and the staff in the back who didn’t have to deal with a huge rush of people hoping for items that were already sold out. The whole process was smooth, organized, and incredibly considerate. Huge shoutout to the GM and the team for making a hectic release day actually enjoyable. I wish every store handled launches this professionally!

    I would recommend this to a friend
  • Pros mentioned:
    Artwork, Card quality

    Rated 5 out of 5 stars

    Great set!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great packs! I was able to pull a hit from these! The art is great for these cards, and the EX cards are really sparkly which is nice to look at! :3

    I would recommend this to a friend
  • Pros mentioned:
    Artwork, Pull rates

    Rated 5 out of 5 stars

    Journey together

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun set with some good pull rates and cool artwork. Would love to find in store again.

    I would recommend this to a friend
  • Pros mentioned:
    Artwork

    Rated 5 out of 5 stars

    Journey together

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the art work. The cards are pretty cool to collect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its pokemon cards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got my preorder on release day in mint condition. although i do wish I got an N sleeve art too

    I would recommend this to a friend
  • Pros mentioned:
    Pull rates

    Rated 5 out of 5 stars

    Good packs in stock often

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed opening these since Journey Together has a good pull rate, these have remained in stock in most stores as healthy purchase limits are enforced, fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Card quality

    Rated 5 out of 5 stars

    Pokemon

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to love Pokemon cards, sucks they put a limit on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chasing the chase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool product and will definitely get again soon!

    I would recommend this to a friend
  • Pros mentioned:
    Pull rates

    Rated 5 out of 5 stars

    Journey Together Pokemon Solo Packs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Journey Together series, pull rates are good! 2 Pack Limit helps ensure everyone gets some!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy. For sure a buy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super surprised to find these. Gotta get em if they’re there.

    I would recommend this to a friend
  • Pros mentioned:
    Card quality

    Rated 5 out of 5 stars

    Journey Together

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great product, there are many nice cards and I got a full art Salamence!

    I would recommend this to a friend
  • Pros mentioned:
    Card quality

    Rated 5 out of 5 stars

    Great pacm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pack with tons of pulls. Love this set and love that scalpers leave this set alone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good art, Bad Pulls

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pulled nothing but i love the art style so much! (some one trade me full art greninja plz)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pokemon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pulled nothing but that’s how the cookie crumbles sometimes! I love Pokemon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Journey to retail

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not everyone’s favorite set but love mastering it with my wife. Loved paying retail at BB. Their customer service is so on point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set, arrived without issue. No great pulls but enjoy the set.

    I would recommend this to a friend
  • Pros mentioned:
    Card quality

    Rated 5 out of 5 stars

    Pull rates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set to open and all the cards are pretty cool

    I would recommend this to a friend
  • Pros mentioned:
    Card quality

    Rated 5 out of 5 stars

    Journey Together Hangers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and well packaged. Zero damage to packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pokemon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Hopefully we can get more exclusive member pre order deals !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Journey together

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Product and great Pokémon trading cards set

    I would recommend this to a friend
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