Customer Ratings & Reviews

The fit is a little loose that's the only reason I gave it 4 stars instead of 5. That said, the sound during phone calls is very good. Even people on the other end say it's like I'm not even using an ear piece. The noise cancellation is GREAT! I was talking on the phone outside in the wind and the person I was talking to said I was perfectly clear, they couldn't hear the wind at all. I highly recommend.

First it is not as big as it looks. also its surprisingly light. PROS: it works and sound great when on the phone. everyone I talk to says that it sounds clear and that it doesn't pick up any background noise. easy to use and very well built. I also like how it is able to fold up for when you are not using it. I would definitely say that it is worth the money. CONS: NONE.... easy to loose track of

This is the best bluetooth I’ve ever had, and I tried out many before finding this perfect one! It fits so perfectly and comfortably to my ear. I love it so much that I’ve purchased it over 5+ times in the last 5 years due to loss or destruction. The last 2 purchases I included the AllState insurance and it has been hassle free for replacements. This truly is a really awesome product.

Great headset for someone who doesn't like to hold their phone up during calls. Calls are crisp, and I use it to play music sometimes while shopping. Battery life is good, but for some reason it requires a USB A to charge unless you have the cradle which costs extra.

My husband has always been a fan of the "thin backed" style for work. I bought this one to replace the old one I washed in the washer machine...oops. I was nervous about the back, but he put it on and was surprised about how light weight it was. He said it was incredibly comfortable and he uses it every day. The sound quality was on point. I also went ahead and paid the little extra for the replacement insurance since I tend to wash all his tiny electronics in the washer lol. Hope this helps!

Nice device, most don't last very long for me, I used to go threw about 4 a year for various reasons, but this one model had only been replaced twice in 2 years, mostly because I have a dog who will snatch it from my ear while I'm sitting on the sofa. Very clear sound, very sturdy, comfy and battery lastso 7hours.

My first one broke and they replaced it no questions asked. The earpiece is noise cancelling, very comfortable to wear and sometimes I forget I have it in my ear. I love sound quality and the battery charge lasts 7-8 hours. Connects easily.

Sound quality is good and microphone is very solid even with background noise. Used Bose headphones before but the microphone quality was horrible on Bluetooth for business calls. The battery life is about 6 hours of talk time on a single charge which is respectable. Very happy so far.

I needed to replace my Bose Series 2 Bluetooth headset due to a failing battery. In my mind, it is the gold standard for headsets - crystal clear voices on both ends, even in noisy or windy environments. Initially, I purchased the Beats Bluetooth wireless in-ear headphones. The incoming voice is clear, loud and natural sounding. Unfortunately, the microphone has no noise cancelling features and the caller could hear every sound around me. I received constant complaints and no longer use the Beats for calls (only exercise and entertainment). The Voyager 5220 delivered much better results. Callers on the other end rarely report problems/difficulty hearing or understanding me. Occasionally, the boom gets too far from my face and callers will say that I faded out. In terms of incoming voices, the volume is low. I have it turned up to the maximum level on my iPhone and the speaker jammed into my ear. It's fine in quiet places (car, home, office) but hard to hear in noisy environments (train, train station, airport). Having said all that, it's usable.

I like that is comfortable not heavy and sound is pretty clear

I work from home and travel a lot for work. My cell phone is my only phone. Sound quality, clarity, reception, comfort, and battery life are equally critical. After testing many headsets, some at twice the cost, this is the only one that met every requirement. The voice control as well as button controls are easy to use and well designed. This is the best headset I've ever used. Great job!

Pros- Charge does last all day, I take calls, text and occasionally listen to music and only have to charge once a day. Sound is very crisp and clear. It announces who is calling when receiving calls. Still works during work out with sweat and even large movements doesn't fall off. Has a universal charging wire. Charges very quickly. Ear piece doesn't go all the way in ear so it fits comfortably and after a few days you don't even realize you are wearing it. Versatile can be worn on either left or right ear. Most of the time the noise cancellation works perfectly, only problem I have had is when in a vehicle it sometimes picks up the a/c blowing through vents. Cons- Sometimes you have to repeat or speak loudly to tell it to answer or ignore the call. Charging wire that comes in package is very short, but it is universal so you can find longer ones easily enough. The buttons to hang up or ask questions are hard to find when on ear, it just takes time to get used to finding them blind.

This is my third Bluetooth, the exact model over the years. It blocks noise to the other side of the line. Fits very well and good battery life. Before they were including the little sponge like cover to fit inside the ear but the stop and it does come out on longer period using it. But does not bother although it would be great if Poly includes them back.

Connects easily to my iPhone 14. Comfortable but hard to keep in my ear. Clear sound but not very noise canceling.

This product is lightweight and comfortable on my ear. Sound quality is great and even in very noisy invironments I can hear my phone ringing. It holds a charge nicely. I would recommend this product to consumers

This device works as expected with strong battery life and clear sound with noise cancellation. Despite its bigger form factor, it is more comfortable to wear and people can hear me better

This is a great earpiece. Very comfortable and great sound quality. I can hear the person on the other end very clearly and they can hear me clearly, even when I'm in a noisy environment. I use this to listen to music and radio from my phone, while I'm working. The battery lasts very long.

So far, in my many years of using headsets, I cannot find one that beats this one! Just can't! These are the best as far as clarity, both reception and on the other end. Noise cancelling is very good! Comfortable to wear for me anyway. Okay, the ding. Why is there a sensor for the ear??? I don't get that. I know why it's there, but it is useless to me. It only works about 50% of the time. It CONSTANTLY breaks connection with the phone (ear) when idle. Also, when it breaks connection with the ear, it won't voice dial. It still accepts incoming calls, but won't ID them. I finally gave up and turned the ear sensor off. NOW it works great! IDs callers in my list, voice dials fine, and stays connected to the phone EVEN when off the ear, which I don't do anyway. If I take it off, I shut it off. That sensor really is not needed. That is the only reason for the 4 stars. So, totally ignore the ear sensor (turn it off), and you have a great headset!

The sound quality and range is where this headset sets itself apart. I guess there must be something to the 5.1 technology because it has way better range than my 5.0 earbuds. I make several calls a day from my work and I'm constantly on the phone which is why I use a headset. I have previously been using a bigger "call center" style headset that fits over the ear. The sound quality is amazing but they are also about $150. I wanted to get something different because they are cumbersome and kind of annoying. These have been far better than I expected. I waited a long time to switch because I assumed the sound quality would go down both on my end listening as well as my voice delivery but this has not been true. I highly recommend this product if you want something that is comfortable and compact.

I like this product, even though it is an older version of an ear bud. This is the third one I've purchased, over a 7 year period. I have the portable battery charger, which makes it handy in case I forget to charge it at home. Has good outside noise reduction and others can her me well. Also, works well for other audio (podcasts, videos). Excellent product for the money.