Customers express satisfaction with the Voyager 5220's sound quality, comfort, battery life, and Bluetooth connectivity, frequently praising its lightweight design and range. However, some customers reported issues with the fit, occasional connection problems, and a perception that the volume could be improved. A few also felt the price was somewhat high. Overall, positive feedback on sound and comfort outweighs concerns about fit and connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 7,654 reviews
Rated 3 out of 5 stars
Mic fell out on the 47th day
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Guess they don't make them like they used to. Mine already has a gaping hole in the base of where I think one of the mics fell out. Only had it for 47 days. I've bought about a dozen of these over the past 7-8 years for myself, friends, and family...never had any of them break like this. Also, never had this many problems with my past headset (same model) connecting to my phone. For this price point, I am really disappointed. Hopefully, the company will stand behind their product and send a replacement.
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
good purchase
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love audio quality noise cancellation and battery life
I would recommend this to a friend
Pros mentioned:
Bluetooth
Rated 5 out of 5 stars
Great bluetooth
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven't really haven't had a chance to read the manual so I have not fully utilized all the functions of this Bluetooth. But I like the annoucement of calls and the option to answer or ignore them. The bluetooth and the app were easy to install on my Iphone.
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 5 out of 5 stars
Highly recommend
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love this Bluetooth! It's comfortable, doesnt fall out and very easy to use.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
It’s okay
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought initially since I’m a truck driver and would get a lot of background noise and it did minimize that issue. They thing I’m not pleased with is the sound. There is no bass. Sounds bassless and not so loud. Mainly used for talking so when I’m gonna get on YouTube i have to switch to headphones. I noticed a bubble where the top of your lobe is as if it will eventually start peeling. And the PLT fading off. I use this 5 times a week maybe 4-8 a hours a day. I will say it charges pretty fast.
No, I would not recommend this to a friend
Pros mentioned:
Comfort
Rated 5 out of 5 stars
Great Bluetooth
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second Poly V5200 Series bluetooth. Love it, works great, comfortable to wear.
I would recommend this to a friend
Rated 4 out of 5 stars
Excellent Sound
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was between these and the AirPods. My wife has the AirPods but it wasn’t a professional look to have the AirPods on all day at work. This is seemed sleek enough and it doesn’t seem like I’m listening to music all day. Even though i listen to podcast at work on them.
The sound quality is the best i’ve Tested on any Bluetooth , and clients tell me they hear me perfect. Even when I’m in a Starbucks they barely hear background noise. This is perfect for my line of business, i would recommend them to anyone.
I would recommend this to a friend
Rated 4 out of 5 stars
Good Sound, A little Bulky
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I first started using this item, it seemed comfortable, but after wearing it for a couple weeks I am finding it a bit of ncomfortable behind my ear. Also, the range when away from my phone is realistically about 50 ft, vs the advertised 98 ft.
I wear the unit ALL DAY LONG! And wish it were I bit less cumbersome on the back of my ear. I suppose my glasses might be a contributing factor, but I need those more than a headset!!
I like the voice answering feature, so when I get a call, I can just say "answer" to take the call. Useful in my situation, for sure.
I m told by others that my voice quality on their end is quite good, when compared to my old unit. So that's an improvement!
I would recommend this to a friend
Rated 5 out of 5 stars
My Plantronics Bluetooth headset
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great product to have and easy to use and led noise
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 5 out of 5 stars
Best all around Bluetooth on the market!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second one I purchase because I gifted it to a good friend of mine. I had my for a couple years and it’s still going strong. It recognizes voices and has voice command and it’s comfortable to wear for hours at a time. It’s a great Bluetooth by plantronics.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Plantrontics headset
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been useing for about two months now it’s working great sound quality is great noise supresion is ok I’m hard on head sets it took about two weeks to fit comfortably kinda of a normal break in for me and new headsets
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Ok kind of headset
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very tempted to buy this by looking at the style. It dose have some pros and cons-
Pros-
1) noise cancelling mics make calling pleasent.
2) voice command, controls on headset are great.
3) great in style.
Cons-
1) when headset is not on ear the voice dose not switch to phone but vice versa it works.
2) changing rubber ear piece is very difficult. While replacing i broke one.
3) charging point on headset has a cap which is very small and gets in between while connecting usb charger. It is also delicate which might break away while trying to keep away while connecting micro ise charger.
I would recommend this to a friend
Brand response from PlantronicsRepresentative
Posted .
Hello and thank you for your honest review on our Voyager 5220 headset, your feedback is greatly appreciated and has been forwarded to our team for consideration. Please try the following to reset the sensors: 1) Connect the headset to a charger. 2) Lay the headset flat on a non-metallic surface. 3) Turn on the headset for 2 minutes, power off. The sensors should now be reset and transfer the audio accordingly. please don't hesitate to contact Plantronics Customer Care at 855-765-7878, we will be happy to send you a new eartip.
Pros mentioned:
Weight
Rated 5 out of 5 stars
Plantronics - Voyager 5220 Bluetooth Headset
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The "Plantronics - Voyager 5220 Bluetooth Headset" has a sleeker look and feel, is lighter than the earlier versions and simpler to pair with bluetooth devices... I Love it...!!!!! :-)
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
love this bluetooth headset
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Will not use my phone eithout it. Great battery life, announces incoming call, who is calling if in contact list, ask if you want to answer or ignore call. GREAT BUY BEST I've ever owned. Also has carrying case to store and charge headset when not in use.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best headset I’ve ever had. It connects very easy and is very durable. I highly recommend it for other buyers. The price I paid is very respectable and in terms of quality I give it a 10.
I would recommend this to a friend
Cons mentioned:
Volume
Rated 4 out of 5 stars
Robust but hearing is not loud enough
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is more robust & I like that but I had a Voyager legend which was louder than this one.
It also does not fit in the charging docks I had for my Voyager Legend.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
4.7 stars
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does as the description says. Works great and have had no problem with the device.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Awesome Bluetooth
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality headset with excellent sound & lots of good features.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Best of the best
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best Bluetooth for truck drivers it cancel any noise
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Bluetooth
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice love it it sounds very good I will buy it again