Customer Ratings & Reviews
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Top Mentions
- Rated 5 out of 5 stars
Awesome
CarolynF Posted
Just perfect one for my cellphone Also my son cell
I would recommend this to a friend - Rated 1 out of 5 stars
Use less
MARLENEK Posted
Not that great save ur money not worth it mine stopped working after 90 days
No, I would not recommend this to a friend - Rated 1 out of 5 stars
Stay away
Matt1979 Posted
Did not work and got too hot and now too late to return. What a waste of money
No, I would not recommend this to a friend - Rated 1 out of 5 stars
Save your money
SamuelG Posted
Weakest magnet connection you can imagine. Look at the thing wrong and it will slide off the back of your phone.
No, I would not recommend this to a friendBrand response from PopSockets Product Expert
Posted
Thank you for your review, Samuel! We are sorry that you are not 100% satisfied with your PowerPack, and we apologize for any inconvenience this may have caused you. Our magnets are twice as strong as those of our competitors. Make sure you are using a MagSafe case; otherwise, the PowerPack will not attach securely. If the above is not the issue, please return it to Best Buy or contact us at cs@popsockets.com. We'll be happy to assist.
- Rated 1 out of 5 stars
Hoping it just a defective product!
JohnW Posted
Purchase this device back in January 2025 and it has already stopped charging my phone. It is now April 30th 2025
No, I would not recommend this to a friendThis review is from PopSockets - MagSafe PowerPack - Black
Brand response from PopSockets Product Expert
Posted
Thank you for your review, John! We are sorry that your PowerPack stopped charging your phone so soon, and for the inconvenience, this may have caused you. If the issue persists please return it to BestBuy or contact us at cs@popsockets.com. We'll be happy to assist and troubleshoot.
- Rated 1 out of 5 stars
Do not buy!
Sybr Posted
Lasted a little over two weeks and then it stopped charging. Tried to return and told item was unreturnable because it had been opened and it was outside return date.
No, I would not recommend this to a friendThis review is from PopSockets - MagSafe PowerPack - Black
Brand response from PopSockets Product Expert
Posted
Thank you for your review! We are sorry that your PopPack stopped charging so soon, and for the inconvenience, this may have caused you. That should not happen and the item might be defective. Please contact us at cs@popsockets.com. We'll be happy to assist.
- Rated 1 out of 5 stars
Cool but needs work
MRJJT Posted
The hand held grip broke as soon as I open the box and it drains the battery Get it if you want , everyone’s got different experience
I would recommend this to a friendThis review is from PopSockets - MagSafe PowerPack - Black
Brand response from PopSockets Product Expert
Posted
Thank you for your review! We are sorry that your PopGrip/PopwerPack broke so soon, and for the inconvenience, this may have caused you. That should not happen and the item might be defective. Please return it to BestBuy or contact us at cs@popsockets.com. We'll be happy to assist.
- Rated 5 out of 5 stars
great little powerbank
JosephM Posted
I work with my phone all day and often find that I need a little extra juice. This is the perfect solution, it sticks with MagSafe without cables making it messy. The pop socket is a nice addition for extra grip.
I would recommend this to a friendThis review is from PopSockets - MagSafe PowerPack - Black
- Rated 5 out of 5 stars
PopSocket PowerPack
GabbyL Posted
Love this portable charger, it’s super convenient for travel. This is a high quality item, you can tell by the weight of it and the way it easily grips to your phone. It’s super comfortable to hold in your hand and the sleek style makes it hard to detect that it’s actually a charger. I highly recommend this item!
I would recommend this to a friendThis review is from PopSockets - MagSafe PowerPack - Black
- Rated 1 out of 5 stars
I hate it!
Dwanna Posted
I’m constantly driving my phone because it won’t stay attached. Ugh!~
No, I would not recommend this to a friendThis review is from PopSockets - MagSafe PowerPack - Black
Brand response from PopSockets Product Expert
Posted
Thank you for your review, Dwanna! We are sorry that your MagSafePopGrip won't stay on, and for the inconvenience, this may have caused you. Please note: PopSockets bases are engineered to be super sticky and most compatible with smooth, flat surfaces. PopSockets bases will not stick well to silicone, highly textured, and many soft cases on the market. They will not adhere well to iPhone models 11 and up and the Samsung Z3 flip phone models without a suitable case.Not recommended to stick to leather or fabric/textile cases. Our super sticky gel may damage leather cases when trying to reposition or remove the base.The gel might not stick well if glued to iPhones without a suitable case.Not Sticking: If your PopSockets product is no longer sticking, follow the steps below to reactivate the adhesive gel on your PopSockets product:Step 1: Give your PopSockets gel a quick rinse.Step 2: Let it air dry for 10 minutes. Do not leave it out any longer, this will cause the adhesive gel to dry out entirely.Step 3: Stick your PopSockets product back onto your phone case, and let it sit for a few hours before engaging it again. This will ensure a stronghold. If the above does not apply and does not fix the issue please contact us at cs@popsockets.com. We'll be happy to assist and send you a coupon code for a new, free sticky base.