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Customer Ratings & Reviews

Customer reviews

Rating 2.3 out of 5 stars with 9 reviews

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33%
would recommend
to a friend

Customers are saying

Customers find value in the PopMount 2 Ride's functionality for scooters and bicycles. However, some users express concerns regarding the mount's durability and sturdiness, citing issues with the rubber components and overall structural integrity. Several reviews mention the mount feeling flimsy and not lasting very long. Improvements in the mount's robustness would likely enhance customer satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 1 out of 5 stars

    This mount will damage your phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the absolute worst phone holder you can buy. This mount has caused my phone to pop off and shatter. The rubber corner holders do not stay on at all and cannot handle a leisurely bike ride. The pop socket holder is not a secure right fit either and combined with the rubber straps that slip off makes for a waste of a mount. Don’t even try to ride using one of these. You can get the rubber straps on, but they will come off while you ride, sending your phone flying off and shattering.

    No, I would not recommend this to a friend
    • Brand response from PopSockets Product Expert
      Posted .

      Thank you for your review, Lori! We are sorry that you are not happy with your PopMount, your phone shattered, and for the inconvenience, this may have caused you. That should not happen and the item might be defective. Please return it to BestBuy or contact us at [email protected]. We'll be happy to assist.

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Completely unreliable mount. Avoid if possible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost lost my phone at 60+mph and almost caused me to wreck. I just barely caught the phone in time before it fell completely off the bike 2.5 months is all it lasted garbage mount. Save yourself the potentially broken phone/bones. Go a different route.

    No, I would not recommend this to a friend
    • Brand response from PopSockets Product Expert
      Posted .

      Thank you for your review. We are very sorry to hear that you are not happy with your Ride and Scouter Mount and understand your frustration. The mount should certainly secure your phone and not fall off your bike. This can happen if a phone is too heavy or the Mount is not tightened enough. Please contact us at cs@popsockets and we'll try to get to the bottom of what caused this to happen and we'll find a solution for this issue.

  • Rated 2 out of 5 stars

    The grip is poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt like how it holds the phone, its hard to stay in place and it even looses its grip and dropped my phone to the ground (thank God I have a good case for my iPhone)… i am hoping that it will get better once the silicone rubber gets broken in (hoping) that it will adjust to the way it holds the puine… but so far? I do not like it…

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Can't hold a cellphone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. The rubbers aren't sturdy enough. Try several models and the fall off the mount.

    No, I would not recommend this to a friend
    • Brand response from PopSockets Product Expert
      Posted .

      Thank you for your review! We are sorry that you are not 100% satisfied with your PopMount, and for the inconvenience, this may have caused you. That should not happen and the item might be defective. Please return it to BestBuy or contact us at [email protected]. We'll be happy to assist.

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount on bike comes with different adapter and clear instructions holds phone good have to use d rubber claps that’s attached

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky to secure an iPhone with all 4 straps. Only using 2.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    sad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very flimsy and just feels like junk. Will be returning it ASAP.

    No, I would not recommend this to a friend
    • Brand response from PopSockets Product Expert
      Posted .

      Thank you for your review! We are sorry to hear that the Mount did not work for you. Please return it to BestBuy or contact us at [email protected]. We'll be happy to assist.

  • Rated 5 out of 5 stars

    Great idea to maximize phone use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a way to keep my phone handy on my bike. I use this on my Harley. The anchor points keep the phone in place. Great idea. Another reason I love PopSocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter to use while biking with friends. She loves it

    I would recommend this to a friend
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