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Customer reviews

Rating 2.8 out of 5 stars with 93 reviews

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    Rating 2.7 out of 5 stars

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    Rating 2.8 out of 5 stars

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    Rating 2.8 out of 5 stars

39%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 93 reviews
  • Rated 1 out of 5 stars

    Zero stars

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never bought this product. Best buy gave it with a product for free for a month. I never activated it because I was not interested in it. Then, best buy charged me later, and did not refund me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shady!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why I was charged a fair amount of money when I never activated this product. Sounds really shady!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charged My Credit Card Without Permission

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My credit card was charged for this without my permission. DO NOT LEAVE YOUR Credit card on file with Best Buy!!! They used my credit card to add Pandora to a head phone purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rip off

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a promotion that would end on the 29 but Best Buy decided to charge me for extra month on the 28... that is totally unacceptable. ripping off.. unnecessary extra charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pandora Premium, on the other hand, has three audio quality settings. Its High setting varies between platforms. The web player and desktop app get maximum audio quality of 128 kbps, while the mobile app goes up to 192 kbps

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Was a promotion with my purchase of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a free offer for purchasing some JBL headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good in regards to a “free trial”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a free trial of this, for buying a certain item. I never got a chance to activate it, but was charged for it, after the “trial” had ended. Not cool.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I didn't activate this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got pandora premium free for a month on a purchase but I didn't activate it cheap tactics by best buy to rob me. Now I'm unable to unsubscribe . Help required

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    be caerful about autorenew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful about the auto renew, even if you dont sign up and activate just by adding to the cart you will be charged monthly subscription until cancelled

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need to use Chat to request refund if unwanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to be enrolled. Took some time to cancel and request refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool to try

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great surprise add on. I used it until it was going to renew on it's own. You can always cancel once the trial period is over.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Barb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want. Never started subscription but was charged after the trial period which I do not even start.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got charged when I never activated.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very deceiving on when charges automatically start after so called free period.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy does it right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful to of bought the total tech membership. It has paid for itself already. Purchase it and prove me wrong.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pain in the neck to cancel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pain in the neck to cancel, didn’t want this in the first place and now we’re bills my bank account monthly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stuck with charges from this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not request nor install and am now being charged for because came with my purchase. Watch out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love these, a must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, fast shipping, fantastic customer service. I love these I got one for each kids room, my room and got them for gifts for people. Very nice product that we all use in our house everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pandora

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pandora is a must for music lovers of all genre's especially for your iPad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pandora sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never signed up created account never agreed to terms and conditions but got charged anyway.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pandora joke

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not renew. Sat on phone for hours trying to get issue taken care of. Customer support is a joke.

    No, I would not recommend this to a friend
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