Customers admire the product's features, however, some have expressed concerns regarding the locking mechanism. Negative feedback centers around the lock's functionality and durability, with some reporting issues such as breakage and ineffective locking. Improvements to the locking system are suggested by customer comments.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
Cons mentioned:
Lock
Rated 1 out of 5 stars
looks good however very poor quality
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
looks good however very poor quality. the locks dont work at all and it says it hold more but you cant fit all those dvds.
No, I would not recommend this to a friend
Brand response from Prepac Product Expert
Posted .
Thank you for your feedback and I am sorry to hear that your purchase was disappointing. We stand behind our products and offer a five-year warranty. We process and ship replacement parts free of charge to correct any damaged or defective pieces. Please contact our Customer Service Department at [email protected] or 1-877-773-7221 .
Cons mentioned:
Lock
Rated 2 out of 5 stars
Not Worth The Money
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Over all good design. Not too difficult to put together. There were no pre drilled holes for the lock to be installed however. The second door does not secure unless you really push in on it to put the bolt in place. The lock broke within a few days. Top board split when tacking on the backing. Scratches very easily. The edges were looking worn just from the other pieces sitting on top of each other. In our opinion...not worth the price at all.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
GREAT ONCE YOU'VE PUT IT TOGETHER
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
i would have to say that this product is pretty good, the only problem is it's not the easiest to put together. but once thats done it great you get a real key not just a cheap one used to open new house bedroom doors, but a master lock key. it's weighted at the bottem so after you have your valuables inside not so easy to get stolen. nice cherry color. but i must stress i put a few peices on backwards just because of lack of explaining. im not the best at writing as you can tell but i thought i would put my two cents in.
I would recommend this to a friend
Cons mentioned:
Lock
Rated 2 out of 5 stars
Has good and bad points.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to store DVDs. You have to unlock the right-hand door (with a key, which is included), then reach around inside to unlatch the left-hand door. There is a vertical divider in the middle which is in the way. So, you need to leave open space in the middle of the top shelf in order to use the latch, which is storage space lost. Some DVD cases may be a bit too deep to allow the doors to close without some adjusting. I am able to make this cabinet work for what I need, but it definitely wasn't meant specifically for DVDs; also not for large video cases (such as Disneys). Wasted space, an awkward locking system -- it's okay and fits in the space I have for it, but it's not the best cabinet I've ever owned.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
So far so good
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It wasn't too difficult to assemble. No pieces were missing. I assembled it by myself. It looks fairly small from the outside but it holds a lot. Only wish that Best Buy was able to ship to the local store so I could pick up rather than having to pay $38 for shipping.