Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4095 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 4,095 reviews
  • Rated 5 out of 5 stars

    Geek Squad always does a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad recently installed my new tv and a new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connected my new printer to my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed my new printer to my computer and lap top

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy Geek Squad Performance....................

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technical support was paid for in advance and scheduled for a specific day between noon and 5::00 p.m. I wasted the day waiting for the technician to arrive. At 4:58 p.m. the technician phoned and before I could actively converse with him, HE HUNG UP. Total incompetence!!!! As a result Best Buy has lost my business.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and diligent to solve the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed my printer problem. Very professional and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad set my system up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    customer staff were very understanding, helpful,and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    interfacing pc and printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good fast service. He knew what he was doing. Good employee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the printer. He was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer problem solved.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn is always punctual and resolves issues. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancelled printer problem. Fixed myself. Simple fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech quickly resolved my wireless printer problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE BWST GET THE GEEK SQUAD,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What to say the geek squad is the best, hands down,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer problem fixed easily

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He knew what to do right away and it was resolved in a few minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assisted me with the issues with my printer and fax operations. He was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fixed the printer and cleaned up the computer and was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient printer installation and computer download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reset and answered all questions with my hp printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont know

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good geek squash help to update iPhone operating system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery & installation went well with your delivery team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home tech assistance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep was very professional and knowledgeable.

    I would recommend this to a friend
Sponsored