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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4095 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 4,095 reviews
  • Rated 5 out of 5 stars

    good job on printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was here for some time and got the printers working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assessed the situation and we came up with the solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Error

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and told us how to keep working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech completed task quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my printer and scanner to my laptop at my home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mrn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer tech was very courteous and informative. Had the printer connected and working in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great help--------------------------------please take as is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable. Agent was very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and very willing to go the extra mile. Totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent resolved my connection problems in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Result

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time. Problem solved. The result we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was great and connected my tv to all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is still not working. Was very pleased with the tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do Excellent work always, Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    courteous ,knowledgeable in home service ........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the money easiest printer to use fac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nick did a good job trouble shooting printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by Nick (technician),...............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek was so knowledgeable and did a Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I count on Geek Squad for IT support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very supportive! Guided conversation for optimal outcomes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theressa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer and the software installed is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV & new Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin did a superb job of installing my computer and TV.

    I would recommend this to a friend
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