Customer Ratings & Reviews
- SKU:
- 6517830
Customer reviews
Rating 4.7 out of 5 stars with 4095 reviews
(4,095 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Tech got my printer running in no time.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician got my printer working in no time. Chris was really nice and helpful.
I would recommend this to a friend - Pros mentioned:Printer performance
Rated 5 out of 5 stars
Geek squad rescue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent figured out the problem quickly and set up the printer so I could use it and get good quality prints.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent took care of my printer issues promptly and efficiently. he was capable and friendly. It was a first- rate experience.
I would recommend this to a friend - Pros mentioned:Printer performance
Rated 5 out of 5 stars
A rapid solution to my problem.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent showed me how to step through the adjustments in the printer to get high-resolution printing for black and all colors.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent came in was very good and very nice had my printer going in no time love the geek squad
I would recommend this to a friend - Pros mentioned:Printer performance
Rated 5 out of 5 stars
Expert help!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician, Devin, is the best. He fixed my issue and helped me to make some changes that made printing and scanning easier.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent evaluated my printer. He took it apart and reinstalled everything and the printer started working.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
printsuccess
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geoffrey was here in no time and was wonderfully quick repairing and updating
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Lost communication
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentlemen reconnected communication between I -phones and computer.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Installation of print drivers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did an excellent job hooking up my laptop so it would print and also programed my desktop so I could take full advantage of HP Smart.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Solved all my problems in 30 Minutes ,EXCELLENT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kyle ,updated my computer and connected my Printer to my Wi-Fi connected from my Computer .Everything works GREAT. Excellent service
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad fixed my printer isdue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young gentleman that came to my home was very helpful, fixed the problem
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad reconnected devices to WiFi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Tech fixed my computers’ inability to connect to the internet and linked the wireless printers to the computers.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Service Representative was Professional. And fixed my Printer quickly!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad is the best!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job to take care of my printer.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed my printer in a timely manner. I was very pleased with the results.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek squad are great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up printer linked it to my wifi and showed me how to use with my new computer.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Printer Problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech reconnected my PC to my Printer and answered many questions that I had. He was efficient, courteous and knowledgeable.
I would recommend this to a friend - Pros mentioned:Printer performance
Rated 5 out of 5 stars
ECCO Tank
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician solved problem and explained use of printer, ink and installed scanner.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad agent fixed my printer issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent took her time and an extra mile to correct my ptinter problem...and was very courtious and respectful
I would recommend this to a friend