Customer Ratings & Reviews
- SKU:
- 6517830
Customer reviews
Rating 4.7 out of 5 stars with 4095 reviews
(4,095 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Printer installation.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected my printer to computer. Did a great job.printer
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
MY PRINTER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE AGENT REPAIRED MY PRINTER, AND IT'S WORKING FINE
I would recommend this to a friend - Pros mentioned:Repair speed
Rated 5 out of 5 stars
Great service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was extremely professional and provided very fast service.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Printer repair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was connected in record time. Thanks.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad Printer Issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent Jesus did a great job and fixed my printer problem!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad fixed my printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent found the problem with the printer fixed it with no problem
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Geek set up my printer in a timely fashion!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician set up my printer. He was very professional & efficient.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
install my printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent help install scanner of my new printer, and new computer.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek squad fixed my printer problems!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent solved all my printing problems! I can now print from any of my devices!
I would recommend this to a friend - Pros mentioned:Printer performance
Rated 5 out of 5 stars
Geek squad was detailed on repair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent looked Thoroughly at my printer. Made suggestions
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is so easy to use I love it. Geek Squad hooked it up for me.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad fixed my computer, printer connection!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad fixed the connection from my computer to my printer.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer reset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician reset the printer so it works. He was efficient and courteous
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer solution
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rapid resolution to the problem. Very courteous and on time service.
I would recommend this to a friend Rated 2 out of 5 stars
Geek Squad was empathic about my plight re printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paper jam in my new printer unable to remove the bottom of the printer. Called Geek Squad to learn HP intended not to remove the bottom to remove paper jam. HP intended the user purchase a new printer. I am chagrin and will think twice before purchasing HP. Luckily I kept my old printer.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek fixed our printer quickly!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding job!!! Fixed printer...computer.works perfectly!!!
I would recommend this to a friend Rated 5 out of 5 stars
Definite hero
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent immediately solved problem! Great service!!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Computer would not recognize new printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad straightened out my printer problem quickly. Would highly recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
.Printer fixed quickly and expertly,
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got my printer working. The service representative was excellent.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer Problem Gone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problem was solved quickly and efficiently by the very helpful associate
I would recommend this to a friend