Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 4,095 reviews
Rated 5 out of 5 stars
GOOD JOB GEEK SQUAD!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
EXCELLENT SERVICE, SOLVED MY PC TO PRINTER PROBLEM IN A FLASH. WILL WITHOUT A DOUBT USE THIS SERVICE AGAIN IF NEEDED. HOPEFULLY WITH THE SAME SERVICE TECH.
I would recommend this to a friend
Rated 5 out of 5 stars
My new printer works great!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The representative was an expert in installing my Epson printer. He showed me the steps he was taking and I understood the operation and maintenance of the new printer better than if I had done it myself. Excellent job!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad fixed my printer problem.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad man was on time, he fixed my printer, and answered my questions. He was very knowledgeable and explained the issue for me. I'm so glad that I have the Geek Squad coverage for my tech issues. Thank you!!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed printers
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Richard is knowledgeable, kind and thorough. I have used Geek Squad for several years and Richard has made my business run smoothly. No matter what the issue he comes up with a solution.
I would recommend this to a friend
Rated 5 out of 5 stars
GEEK SQUAD REP WAS GREAT!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent, Geraine, fixed my printer properly, thank G-d.
next time I need the Geek Squad, I will request him.
I would recommend this to a friend
Rated 5 out of 5 stars
G-squad extremely excellent.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech was professional, polite, definitely knowledgeable because he fixed problem in a extremely short amount of time. I am ver pleased & Thankful to this tech.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed my 2 Eero extender pods effic
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad installed my 2 new eero extender pods to my Wifi box; one upstairs programmed and connected to the box and near my computer and one downstairs. They worked professionally and efficiently and both work perfectly.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Geek
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The rep was excellent, and quickly diagnosed the problem, not only did he fix it quickly but gave me a complete explanation of the issue and explained other features of my printer I was not aware of.
I would recommend this to a friend
Rated 5 out of 5 stars
Great!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Josh has been our tech for the last 10 years. He always does an awesome job. Explains everything thoroughly. Very professional.
I would recommend this to a friend
Rated 5 out of 5 stars
HP Printer back Up in Business
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After Spectrum serviced outside equipment and updated my modem my HP printer wouldn’t print. The Geekcthat came to cook my home fixed the problem.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad device interfaces and operation
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad review and set-up of scanners and printer set-up and interface with my computers with additional device Jason Paige suggested I purchase. Always adds goo suggestions.
I would recommend this to a friend
Rated 5 out of 5 stars
KRYSTAL IS MY GO-TO-GAL
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
MY GEEK SQUAD LADY IS MORE LIKE A GOOD FRIEND. SHE TOOK CARE OF MY PROBLEM IMMEDIATELY. SHE HAD INSTALLED MY PRINTER INITIALLY AND KNEW WHAT MY CAPABILITIES WERE. A PLUS IS HER RATING.
I would recommend this to a friend
Rated 5 out of 5 stars
Printer would not print in color!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was wonderful! It was actually quite a challenge but she wouldn’t give up u til she got it printing color once again! I totally believe in and will always have Geek Squad!
I would recommend this to a friend
Rated 5 out of 5 stars
“Josh” from the Greek Squad
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
“Josh” came to our home. He was on time, professional and resolved the problem with our printer. He answered our questions and was very helpful.
I would recommend this to a friend
Rated 5 out of 5 stars
My computer works again ! My Hero's !
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad is the BEST. Very knowledgeable, considerate, patient. Explained what they were doing and why. Gave some advice. This is an affordable why to relieve the stress of computer problems! Don't hesitate !
I would recommend this to a friend
Rated 5 out of 5 stars
Printer service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Canon printer service was handled with utmost service and a conscise manner.Melvin has great expertise in this area.Cartridges were also addressed..how to save the most ink..thanx
I would recommend this to a friend
Rated 5 out of 5 stars
Printer trouble
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents arrived and did a very good job of getting my printer and computer connected so i could print. They were friendly and very professional
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had excellent service. The technician showed up right on time and was efficient figuring out possible reasons for my printer not working. And he was very good at exposing things clearly.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Geek
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The folks on line were helpful but needed to schedule an in house visit so the problem could be resolved. My Geek was a peach...knowledgeable, patient and informative. The issue is resolved.
I would recommend this to a friend
Rated 5 out of 5 stars
Printer Issue Evaluation
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
A phone review of HP printer issues of a printer only 13 months old was very helpful. End result was determined to be an internal hardware issue that warranted a return for credit towards a new printer.