Customer Ratings & Reviews

Rez figured out what was wrong with the scan to email on my printer. He was thorough and did not quit until he got it right.

The Geek Squad rep was on time, communicated well, worked efficiently & effectively & ensured all details were set.

On time. Thorough…professional…gave sound advice on how best to deal with the printer

Explained procedure and went extra mile to illustrate how to clean print heads, very informative and helpful

The service technician came to my house, but unfortunately wasn't able to reconnect my printer to my wi-fi. The sensor on my printer had gone out. He diagnosed it and I was able to purchase a new one on black Friday.

I wish I had known about these people sooner. By far the best decision I have ever made when it comes to anything technology related. Well worth the money.

The agent took him time and set up my printer/fax machine where I am able to use all the benefits of it.

Fantastic service... great attitude, fast to fix printer issue, explained eveything in way easy to understand

John was excellent! He was very professional and on time! If i ever need help again, i would request him.

The agent who came to my house was excellent. He knew exactly what he was doing. He located the problem and then promptly fixed it. Absolutely superb service.

This is the second time I’ve used this service. Brandon’s great! He doesn’t seem to mind all my questions and answers them in language understandable to me.

Phillip was really nice and helpful. He came back second time to fix the issue I was having with my "wireless" printer. Now I have to use a plug.

The Geek Squad Tech. was on time and solved my printer problem quickly. He also explained how I can correct this problem if it happens again.

Excellent service. Very friendly agent. Took care of the printer issue in about 20 minutes. Thanks

They came to see my printer again, installed the ink cartridges, and now it works--finally, after buying it last March!

The gentlemen was great and honest. There was no fixing the printer. It needed to be replaced. Thank goodness it was under warranty .

Trouble shooting on printer. Really took the time walking through the fix to a senior citizen with limited technology experience.

The agent has been to my home 2 times and each time was extremely helpful, friendly, efficient, knowledgable.

Agent was very knowledge and suggested ways to save money and recomended type of printer to buy for next purchase when needed

Agent installed new printer drivers to my laptop. Somewhat older printer made install impossible for me - piece of cake for the agent. Excellent service.