Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Printer Troubleshooting.

Printer Troubleshooting

SKU:
6517830
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 4095 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 4,095 reviews

  • Customer Satisfaction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent kept me informed when he was going to arrive and arrived on time. He was knowledgeable, professional and resolved my issue quickly.

    I would recommend this to a friend

  • In Home printer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very friendly, knowledgeable and courteous. Came to our home and quickly took care of the problem with our printer/laptop

    I would recommend this to a friend

  • Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was friendly, courteous and efficient. Happy with the service

    I would recommend this to a friend

  • Excellent Service Call

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly and conpletely resolved our issue with the scannung feature for my computer and my wife's.

    I would recommend this to a friend

  • Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always can count on Geek Squad! PJ is so good at solving any of my computer problems.

    I would recommend this to a friend

  • Excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alan was knowledgeable, professional, personable, patient, and quite helpful.

    I would recommend this to a friend

  • Another awesome Geek Squad experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It honestly seems like everything the Geek Squad does is perfect. They are amazing. Professional, courteous, knowledgeable, focused on getting the job done right.

    I would recommend this to a friend

  • GeekSquad enabled my print from computer function

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked my set up and corrected my connections which cleared my problems. Was done expeditiously.

    I would recommend this to a friend

  • Geek Squad connected printer to computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer suddenly stopped working with computer. Agent re-connected, set everything up, and even showed me a couple of new tricks. She was fantastic! Love Geek Squad.

    I would recommend this to a friend

  • Geek Squad: Money well spent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was prompt, knowledgeable and efficient. Easy to schedule Repairs complete in this visit

    I would recommend this to a friend

  • Geek Squad are the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech solved my issue in a few minutes the company HP could not solve it in a week

    I would recommend this to a friend

  • Printer fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last tech i got has fixed the problem. Had to do a complete software install.

    I would recommend this to a friend

  • Good job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came on time and did what he supposed to do. I only would like a little of explanation on it.

    I would recommend this to a friend

  • Geek Squad Doe It!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, worked with dispatch, and fixed my problem

    I would recommend this to a friend

  • Fix printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was very helpful about this problem and show me how know that the printer was online.

    I would recommend this to a friend

  • Bill Tackett

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technichian was excellent and he explained everything he was completing so that I would understand later.

    I would recommend this to a friend

  • Computer and Printer Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional Technical Support. Completed quickly and answered all questions. Made suggestions for future purchases.

    I would recommend this to a friend

  • fixed computer and printer problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim the tech really knew his stuff. fixed my problem and gave me advice how to fix it if it happens again.

    I would recommend this to a friend

  • Reoccurring problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician fixed paper jamming problem. Left. Paper jammed again. Fixed issue. Then problem reoccurred

    I would recommend this to a friend

  • Completely Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek agent was nothing less than excellent! I would recommend him anytime. Thank you Best Buy for hiring such patient, knowledgeable employees.

    I would recommend this to a friend
Page 163, Showing 3,241-3,260 of 4,095 reviews
Sponsored