Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 4,095 reviews
Rated 5 out of 5 stars
I was very pleased with the Geek Squad service.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Chad from the Geek Squad solved my printer issue in less than 15 minutes, after arriving right on time.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad did wonder with my printer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek guy was great-patient-explained things to me and showed me how to work my printer so it can fax
I would recommend this to a friend
Rated 5 out of 5 stars
Great Job.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am not good on computers. Two members took time to explain and resolved. All my problems. Thanks.
I would recommend this to a friend
Rated 5 out of 5 stars
Printer troubleshooting
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was very helpful with getting my printer to work and print in the correct format. Very friendly and knowledgeable
I would recommend this to a friend
Rated 5 out of 5 stars
Extremely knowledgeable
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Technician was very knowledgeable and spent time explaining to me what the problem was.
I would recommend this to a friend
Rated 5 out of 5 stars
New HP printer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Leanne helped us choose a new HP printer after our old one died. Today she installed the new one. Great job! Thank you
I would recommend this to a friend
Rated 5 out of 5 stars
Great timely service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
A timely visit. He worked to try to resolve the issue and gave some alternative options.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad fixed my printer issues!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Vance was on time and professional. He got to the root cause immediately and the problem was resolved quickly
I would recommend this to a friend
Rated 5 out of 5 stars
Problem Solver
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional. Asked the problem and started working. Very efficient. My printer printed from my phone and IPad but not my laptop.
I would recommend this to a friend
Rated 5 out of 5 stars
Helped get printer running again.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The employee was very helpful and friendly and easy to talk you. Gave us a lot of useful information about printers.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent service!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Courteous and knowledgeable. Fixed the problem! There warranty on all of the electronics is worth the money!
I would recommend this to a friend
Rated 5 out of 5 stars
The printer that was strict by lightning
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent examined my printer carefully. Before deciding that it couldn’t be fixed. It was weather related.
I would recommend this to a friend
Rated 5 out of 5 stars
As I expected
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunately my old printer was not able to be repaired but the technician gave me some good recommendations nonetheless.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad really great.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installer knew exactly what to do to get printer going again. I
really appreciate how fast the appointment was made.
I would recommend this to a friend
Rated 5 out of 5 stars
G S. Helped with new computer.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very helpful. Delt with my inadequacies and didn’t make me feel stupid. Need them every day!❤️
I would recommend this to a friend
Rated 5 out of 5 stars
geek store in the store was very helpful
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
the agent in the store Tracy was very helpful and knowledgeable a true asset to your store
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad help with printer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was very efficient, knew what to do. But above all, he was very nice & very kind.
I would recommend this to a friend
Rated 5 out of 5 stars
Printer fixed
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tha agent resolved the problem on the first try. He was very proficient and knowledgeable.
I would recommend this to a friend
Rated 5 out of 5 stars
Fixed my Printer!!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They were on time and he took care of business and explain why I was having trouble.
I would recommend this to a friend
Rated 5 out of 5 stars
Work done well
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent helped to provide a good image and re-adjust the antena on my T.V.