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  • Front. Geek Squad® - Printer Troubleshooting.

Printer Troubleshooting

SKU:
6517830
Highly rated by customers for:
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Customer reviews

Rating 4.7 out of 5 stars with 4095 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 4,095 reviews

  • Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Professional. Competent. Courteous. Solved the problem.

    I would recommend this to a friend

  • Printer issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech identified problem and was very helpful in suggesting a nee printer.

    I would recommend this to a friend

  • Respectful and knowledgable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was excellent! He connected my printer quickly and easily. He knew exactly what to do.

    I would recommend this to a friend

  • Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and dealt with the problem quickly. Makes us happy that we signed up for this service.

    I would recommend this to a friend

  • Geek Squad examined my defective printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent examined my printer and determined it was not cost effective to repair it. I was unable to find a replacement printer to use up my ink supply from the defective printer as apparently they no longer make printers that use that ink.

    I would recommend this to a friend

  • mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job that's enough - i'd rather not you are rude to ask for more than i want to say. great should be enough. i'm the customner. back off.

    I would recommend this to a friend

  • great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the service, She did a great job and was very friendly

    I would recommend this to a friend

  • Geek Squad set-up my new printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dorothy was excellent. She knows her stuff and very eager to explain tech information in layman terms. She's the best.

    I would recommend this to a friend

  • Install of Epson 3830 printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was very knowledgeable and caring about the process of connecting my new Epson printer to my computer.

    I would recommend this to a friend

  • Michael Mathews

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and kind. We would recommend them to any Best Buy customer. Work area left very clean. Great Guys!

    I would recommend this to a friend

  • Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always "Richard" does a great job . I am always happy to have him in my house and for him to work on my printer and my computer.

    I would recommend this to a friend

  • Geek Squad is Super!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was great and handled my problem quickly and efficiently. It's been several days, but I think his name was Jake.

    I would recommend this to a friend

  • Quick Fix with Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and knowledgeable. He was able to fix the problem in less than 15 minutes.

    I would recommend this to a friend

  • Laptop flickering issues quickly resolved!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin did a great job for us - he’s very knowledgeable, professional, and is a good representative for Best Buy!!

    I would recommend this to a friend

  • Geek Squad was perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to fix the printer right away. He was very nice and helpful.

    I would recommend this to a friend

  • Printer Problem Resolved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my home. Hew was prompt and professional. He evaluated the problem and fixed it.

    I would recommend this to a friend

  • Printer problem resolved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my printer. He was completely knowlegible about the problem

    I would recommend this to a friend

  • Printer issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problem was not my printer, but the ink cartridges. I’m not tech savvy so I appreciated the helpful team who solved the problem.

    I would recommend this to a friend

  • Geek Squad transferred my phone pictures.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, James, showed me how to transfer pictures from my phone to my computer. I explained so I can now do it my self.

    I would recommend this to a friend

  • My laptop was taken care of immediately

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to successfully help with my laptop. Best Buy is my go to store for ALL my computer needs.

    I would recommend this to a friend
Page 169, Showing 3,361-3,380 of 4,095 reviews
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