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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4095 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 4,095 reviews
  • Rated 5 out of 5 stars

    Geek Squad assted with computer and printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service rep was awesome helped me resolve some computer and printing issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cxx

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job. Showed up on time. Network issues were fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my issues quickly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fixed my problem quickly!! Very friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech in home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came in and fixed awesome stuff any took care and time to install printer software on ALL OTHER COMPUTERS AS WELL...GREAT JOB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech that came to my house was the best I’ve ever dealt with. I will always ask for him in the future. A real pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman who showed up from Geek Squad was very knowledgeable and was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    she was on-time, courteous & very knowledgeable. she had my printer all ready to go before I even had a chance to ask about the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician helped me with my printer. I was having various problems. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer troubleshooting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as usual: superior work! I will continue to use Geek Squad for all my home based computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRINTER RECOVERY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sterling is the best. Smart and responsive...has one more idea to try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First-rate performance, with on-time arrival and efficient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolved printer issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Addressed problems in a very friendly and knowledgeable way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my printet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician Chris. He had the printer working in less than 5 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave great service for our printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for our printer .Highly recommend the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent cleaned my printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent found the issue and fixed my printer. Printer needed to be cleaned. Agent showed me how to clean my printer in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed work efficiently and successfully. Arrived on time and had good technical skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Technician

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and timely appointment. On time, courteous, friendly and knowledgeable associate. Fast diagnosis and resolution. Impressive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More informmation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician was excellent but i was not told till he got to my condo that there was a $75 charge. If not for this omission i would have rated it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer repair.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha agent put my printer thru all necessary tests,showed me how it was unable to function and why I needed to purchase a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very knowledgeable. What more could you ask?

    I would recommend this to a friend
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