Customer Ratings & Reviews
- SKU:
- 6517830
Customer reviews
Rating 4.7 out of 5 stars with 4095 reviews
(4,095 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad fixed problem with my printer quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sterling did a great job and corresponded in a professional manner
I would recommend this to a friendRated 4 out of 5 stars
Remotely checked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They helped me remotely to go through all of the HP printer checks that I had already done. I was told that I would need to take the computer to the store to get it fixed. When I was about ready to take it to the store I talked to support again and they said that I shouldn’t take it up the store since the printer needed to be connected to my network.
I would recommend this to a friendRated 5 out of 5 stars
Extremely useful service. Strongly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two people who came out were very professional, knowledgeable and helpful. Resolved the issue with printers and answered all questions with patience. Didn’t get to know their names unfortunately. Strongly recommend this service.
I would recommend this to a friendRated 5 out of 5 stars
Printer troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent serviced by well qualified service agent problem solved in less than an hour thank you Best Buy for your excellent service
I would recommend this to a friendRated 5 out of 5 stars
Printer repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed printer in timely, efficient manner. Friendly, knowledgeable and reliable service
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my printer quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents resolved my printer and scanner issues. They were both pleasant and very professional.
I would recommend this to a friendRated 5 out of 5 stars
Trouble shoot printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The advisor who came helped me to troubleshoot and showed me how to replace the toner.
I would recommend this to a friend- Pros mentioned:Printer performance
Rated 5 out of 5 stars
printer problem resolved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.repaired my unresponsive printer to my computer's command to print an email.
I would recommend this to a friend - Pros mentioned:Repair speed
Rated 5 out of 5 stars
Geek squad/ Tech Doctor's timely Resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech specialist came out to my home,examined my printer and it's problems, did some troubleshooting and resolved my issues timely!!! Thank you Geek Squad
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
The Geek Guys help my POPCORN Business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Guys connected my laptop to my printer now i can run Shopify business.
I would recommend this to a friend Rated 5 out of 5 stars
Printer Troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agentic troubleshooted my printers, desktop and laptops quickly and with excellent service!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helped with printers and new laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed help with my printers and new laptop. My tech was amazing! He was prompt and knowledgeable. He was not condescending or rude. What a concept...
I would recommend this to a friend- Pros mentioned:Repair speed
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Best Buy GeekSquad employee that came out to troubleshoot my printer was extremely nice and knowledgeable. He figured the problem out quickly.
I would recommend this to a friend Rated 5 out of 5 stars
Printer issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan was very friendly and professional! Thank you for sharing your knowledge Ryan!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Greek Squad fixed my printer problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician solved my printer problem and got everything running great.
I would recommend this to a friend - Pros mentioned:Printer performance
Rated 5 out of 5 stars
The agent repaired my printer in no time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent responded to my home a second time to install a part for my printer. Up and running I no time
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Printer/laptop connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed my problem, connection between laptop and printer
I would recommend this to a friend Rated 5 out of 5 stars
At home service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent checked computer and laptop functionality and installed new printer. Donald did a great job and was very knowledgeable . Appreciated time spent with explanation
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. They fixed the problem. Thank you.
I would recommend this to a friend Rated 4 out of 5 stars
Install Cartridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Discussed replacing cartridge and decided to do so. Agent installed new cartridge .
I would recommend this to a friend