Customer Ratings & Reviews
- SKU:
- 6517830
Customer reviews
Rating 4.7 out of 5 stars with 4095 reviews
(4,095 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad is Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding customer service as always! Highly recommend.
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Printer connected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent got my printer and wifi connected to my devices.
I would recommend this to a friend - Pros mentioned:Repair speed
Rated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Alrid fixed the problem with my computer printer quickly and was very efficient. Very nice person
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 4 out of 5 stars
Computer-printer repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer and computer were reunited, but a second visit was needed to allow printer to print from the internet.
I would recommend this to a friend Rated 5 out of 5 stars
The Geek Squad Was Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was nice and explained everything he was doing. He was also quick and I would recommend The Geek Squad.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer Improvement!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent tested my printer. He uninstalled and reinstalled the software. IT now works the way it used to.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Printer not syncing with the computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is now parred with my computer. Success.
I would recommend this to a friend Rated 5 out of 5 stars
Printer issue resolved.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents arrived on time and troubleshot my printer, confirming what the problem was. The agents were very personable, helpful and made me feel like they cared about my situation.
I would recommend this to a friendRated 5 out of 5 stars
good work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service from a very talented professional
I would recommend this to a friendRated 5 out of 5 stars
Connected my wireless printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Patient , knowledgeable did what I had to be done to get working
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad was called for printer issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad tech, Nick was here to check our printer. He identified the issue and we were pleased with the results.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek squad connected my printers to my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came to my home and connected my computer to two printers after I has switched my internet provider.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad techs are knowledgeable and caring.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two members of the legendary Geek Squad helped me to navigate the more nuanced aspects of my laser printer/scanner after I installed it on my iMac. They were very patient and made sure I understood how to fully use this complex printer/scanner.
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek squad set up my new printer in a flash!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set it up and connected to WIFI and all runs perfectly. Have the annual plan and set up at no cost. Love it!!!
I would recommend this to a friend - Pros mentioned:Repair speed
Rated 5 out of 5 stars
Printer problem solved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Benjamin solved our printer issues and answered all our questions as well as offered some helpful suggestions.
I would recommend this to a friend - Pros mentioned:Printer performance
Rated 5 out of 5 stars
Quick service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent cleaned my printer head, and my ink cartridge was dry, I didn’t understand that because it was a new cartridge.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
the Tech came to my house and repaired the printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer stopped working. The Tech came to my house and fixed the printer in record time.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Technician corrected my printer problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgeable, patient and helpful. He installed many software updates that corrected the problems with the printer.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Yeh Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer problems that HP couldn't solve for me but Geek Squad corrected the problem and the printer works great now.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Troubleshooting printer was completed successfully
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Rep was thorough. Completed task. Very satisfied with his performance and help with the printer.
I would recommend this to a friend