Customer Ratings & Reviews
- SKU:
- 6517830
Customer reviews
Rating 4.7 out of 5 stars with 4095 reviews
(4,095 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeksquad member was very professional. Didn’t even need to ask him to put on some bootie’s because he was already prepared. Very knowledgeable and was able to get my printer up and running after two times of trying.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad made my printer work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I;m very happy my printer now works consistently! I'm very happy I used Geek Squad. The technician was on time, and very helpful
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
printer installed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents installed my epson printer and connected to wifi and everything was great.
I would recommend this to a friend Rated 5 out of 5 stars
Double Agent-pc, Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 1st contact was a phone call advising of arrival time. Minutes later Mr. Evans (Double Agent-pc,Geek Squad) arrived. What impressed me the most was Jerimiah presented his ID. and a Hand shake. My order was a new pc/new printer.
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Printer not connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made sure my computer was hooked to my wireless printer so I can finish my necessary printing
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad fixed my printer fast and effectively!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional! Was here right on time and knew exactly what to do! Also, very friendly! I would definitely use geek squad again!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad of very helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad service person was great and he resolved our printer problem quickly. We recommend them.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad can fix anything!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My printer wouldn't print anything. The display said there was a piece of paper stuck. I looked online and followed the instructions to remove the paper but nothing worked. The Geek Squad agent came to my house, which was a blessing because I'm nearly 75 and couldn't carry the printer into the store. She fixed my problem within 10 minutes, then showed me where the problem was so I could fix it in the future. Geek Squad agents are the best!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Job was fixed quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent found and repaired my printer very quickly knowledgeable and informed agent
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Fax-line operational
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected a landline to my printer so that I could transmit faxes.
I would recommend this to a friend Rated 5 out of 5 stars
The Geek Squad Assisted with a printer purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents correctly diagnosed the printer issue and assisted me in purchasing a replacement printer.
I would recommend this to a friendRated 5 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent divine ted and then reinstalled my printer. Beautiful. I am very happy now.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service rep did a terrific job dealing with my lack of knowledge. He had been to my place before and understood I am an electronic neophyte.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Closing the loop of Printer operation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent hooked up my new Printer, and made sure it is operatingly correctly. Escellent transaction!
I would recommend this to a friend Rated 4 out of 5 stars
Printer problem with new iPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since purchasing a new IPhone 15, occasionally when printing, printer spews out multiple copies when I only requested 1. Agent made a few adjustments to printer and it appeared to work correctly, but after a few days, it will print more than 1 copy n send me strange messages; ie. printer not available or cancel printing. Guess I’ll just have to live with it.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Agents fixed my computer after hacking.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the agents that I spoke to about my computer problem were very professional, knowledgeable and very understanding about my knowledge about computers. Geek Squad has the best agents with regard to fixing my problems in the past, current and I am sure in the future.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek squad installed it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent i love it, geeks squad did an excellent job fast installing it
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
quick, smart, techs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.yes I would recommend. They fixed my printer issue after not being able to print for 6 months.
I would recommend this to a friend Rated 5 out of 5 stars
THE Geek Squad is Totally AWESOME❗️‼️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was on time, prepared to solve the problem, went right to work with a big smile, AND finished quickly❗️‼️ CAN NOT GET BETTER THAN THAT…Go SQUAD❗️‼️
I would recommend this to a friendRated 5 out of 5 stars
Lynda
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jacob was my IT Technician for my appointment. He was wonderful. He came in and got right to work. He found the problem with my printer immediately and fixed it and resolved my issue. He also gave me some additional instructions and advice on a couple other things that I had questions on for my computer. GREAT JOB JACOB. I would recommend him to help anyone. He knows his stuff! Congrats on your recent marriage. Be safe.
I would recommend this to a friend