Customer Ratings & Reviews
- SKU:
- 6517830
Customer reviews
Rating 4.7 out of 5 stars with 4095 reviews
(4,095 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Computer Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan, the Geek Squad person did a fantastic job of installing our new computer and moving everything from the old computer to the new one.
I would recommend this to a friendRated 5 out of 5 stars
Printer internet help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In home service was excellent. The phone call to Geeks was terrible. Spent a total of 6 hrs on phone with no working results. Can’t answer next question because I would recognize in home nut not a call to Geek squad.
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
I can print again!D
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent..my pc had disconnected the printer The geek squad tech had it connected again quickly! YEA!!!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Gerk squad is the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech got the printer to work flawlessly. And back like new.
I would recommend this to a friend Rated 5 out of 5 stars
cleaned printer colors good now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent power cleaned my printer works good i am well satisfied
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents were on time and polite. They diagnosed the problem, but were not able to fix the issue.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Geek Squad did a quick fix of my printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other than having to wait a few weeks for them to come out to my house. The hero Geek Squad fixed it.
I would recommend this to a friend Rated 5 out of 5 stars
Agent connected my cell phone to printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paula connected my cell phone to the printer and took time to answer my questions. I asked her opinion on a larger tv when they are on sale. She went the extra mile to get information I needed. I will get in touch with her closer to sale of larger tv I would like to get. She was great!
I would recommend this to a friendRated 3 out of 5 stars
still problematic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.printer was repaired and working. 2 hours later when i tried to print, printer kept telling me to replace the color cartridge. Can only print in black now, so printer was not repaired to my satisfaction.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad helped with computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always excellent service. No complaints! They respond to all questions and are always available and very proficient.
I would recommend this to a friendRated 5 out of 5 stars
Printer fixed/computer bought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My printer actually fixed itself, and while he was here we were having problems with our computer. He look at it and cleaned some stuff out and being the age and memory of the unit, he advised updating to a computer with more storage. It was a great visit, and they were wonderful to work with.
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.trouble shooting printer Tim corrected the problem with printer he also corrected up dated computer
I would recommend this to a friend Rated 5 out of 5 stars
printer/computer connection issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great job and explained what I could do to avoid future problemws
I would recommend this to a friend- Pros mentioned:Repair speed
Rated 5 out of 5 stars
Installation of internet expanders
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Items were installed quickly. All questions answered
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad resolved printer issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent resolved the printer problem very quickly. He arrived on-time, was very professional and knowledgeable.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
HP quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product. Provides outstanding service, and finished product is excellent. Good investment.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad installed a printer for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman was on time and knew what he was doing - I was trying to install an HP printer to a new MacBook and I didn't do it correctly. He checked several other applications, was very thorough and explained a few things for me.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer wasn’t connecting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All printing problems were solved. Solution was addressed quickly and thoroughly.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad quickly put printer back on-line.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rep alerted me to appointment updates of arrival time on the day of printer troubleshooting, Worked quickly on the printer, explaining some issues with certain options that I might work better without. Polite & efficient.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Fix printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed printer so i was able to print from all my devices again
I would recommend this to a friend