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  • Front. Geek Squad® - Printer Troubleshooting.

Printer Troubleshooting

SKU:
6517830
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 4095 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 4,095 reviews
  • Pros mentioned:
    Overall performance

    Colin was able to get my printer/computer to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived to our home right on time. He was very polite and knowledgeable.

    I would recommend this to a friend

  • Fixing my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job Thank You so much for your support and hard working dedication

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Saved the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Michael is amazing. Took the time and found the problem.

    I would recommend this to a friend

  • Geek Squad got my printer going again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emily did a wonderful job getting my printer going, but forgot to ask if I had any other computers in the house. That oversight required her to return for yet another excellent performance.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    In-Home Help from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin was a great help in getting the laptop to work with the printer on wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    My hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a hero in getting my printer to work again. Great job.

    I would recommend this to a friend

  • Geek Squad is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad called and talked me through the set up so they didn’t have to come to my house.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Printer connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was very helpful and connected the printer’s scan features to our laptops

    I would recommend this to a friend

  • Easily Fixed my printer problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, polite, knowledgeable; didn’t treat me llke an idiot that I am.

    I would recommend this to a friend

  • Geek Squad fixed printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to fix problem and get me going again in no tome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Printer Trouble Corrected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician came, and in no time had the problem with the printer resolved.

    I would recommend this to a friend

  • Printer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy found the problem and got us back online.

    I would recommend this to a friend

  • HP Printer was not communicating with computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was professional and personable. He is an excellent "Ambassador" for Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Printer performance

    computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable. Set up Wifi printer. Showed us features that are very helpful.

    I would recommend this to a friend

  • Service work did great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great he came just as he said he worked om printer and he had it fixed in know time.

    I would recommend this to a friend

  • Helped me understand my several printer issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy im a geek member. Came and instructed me since i had already returned 2 printers, this would have been the 3rd. I am able to trouble shoot instead of another returne. They are very professional and patient. Thank you Lauren and Mark.

    I would recommend this to a friend

  • Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When called, someone comes out in a timely manner and whatever needs fixing is fixed if at all possible!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Printer repaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed the problem right away. LOL - I can say it again. He fixed it.

    I would recommend this to a friend

  • My issue was solved in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad rep was very thorough and professional. He was able to fix my printer/computer issues. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Printer not working correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent immediately addressed the printer issue and resolved the problem in short order

    I would recommend this to a friend
Page 46, Showing 901-920 of 4,095 reviews
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