Customer Ratings & Reviews
- SKU:
- 6517830
Customer reviews
Rating 4.7 out of 5 stars with 4095 reviews
(4,095 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Repair speed
Rated 5 out of 5 stars
Repaired printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to reload hard drive for printer. Was very satisfied with the repair
I would recommend this to a friend Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Help on the phone and with help at my home was top notch.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad service man did excellent job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent got our new printer up and running and did an excellent job.
I would recommend this to a friend Rated 5 out of 5 stars
Thanks for the assistance by your team member.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent who processed my order was very patient and guided me through my payment. He is an exemplary asset to Best Buy.
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Printer installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my devices and showed me how to print from my phone.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend the geek squad! All my interactions with them have been great. Christopher knew what to do and resolved my problem quickly.
I would recommend this to a friend Rated 5 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Agent was very professional, caring and knowledgeable .
I would recommend this to a friendRated 5 out of 5 stars
Fixed my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent fixed the problem with my printer and answered all questions to my satisfaction.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, friendly and helpful service. Came at a time convenient to me.
I would recommend this to a friend - Pros mentioned:Repair speed
Rated 5 out of 5 stars
Printer Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech knew right away what the problem was and fixed it very fast.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad fixed my printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent was able to fix my printer. He was very knowledgeable and explained everything what needed to be done.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Printer hookup and connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very skilled, efficient and able to give simple explanation
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad to the Rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt. Problem solved. Good customer serbices. Amen.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad is very helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer now works fine. I rely on the Geek Squad for all my tech problems..
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Troubleshooting 101
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Troubleshooting issues addressed in a professional, friendly manner and corrected.
I would recommend this to a friend Rated 5 out of 5 stars
H P Printer not connected to laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent got my laptop updated to support my printer and showed me a different way to scan documents.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
computer hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent got my new computer all set up and ready to go and connected everything.
I would recommend this to a friend - Pros mentioned:Repair speed
Rated 5 out of 5 stars
Printer working!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent found problem quickly and I haven't had a problem since.
I would recommend this to a friend Rated 5 out of 5 stars
Elliott Campbell for everything computer related
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Elliott is the best, has always been and always will be. I go to him because I know everything will be figured out, done correctly and I will be satisfied with the trouble shooting and work. He is knowledgeable, conscious, friendly and will always find the solution. He has done all my computer related work since he started working for Best Buy.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Trooper64
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent checked my equipment and made sure it was running properly.
I would recommend this to a friend