Customer Ratings & Reviews
- SKU:
- 6517830
Customer reviews
Rating 4.7 out of 5 stars with 4095 reviews
(4,095 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Greek squad fixed the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed my printer issue and I was satisfied with the personal.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my printer quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my Epson WF-2860 Printer. However, I would like to know how my printer is connected to my computer. I forgot to ask Guillermo Pasarin, Geek Squad person from Best Buy Store in Toms River, NJ.
I would recommend this to a friendRated 5 out of 5 stars
Richard @ GEEK SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.RICHARD helped me out. Our Modem was not working properly. We picked up a new modem, and things are working perfectly now. Thank you, RICHARD
I would recommend this to a friendRated 5 out of 5 stars
HP OfficeJet Pro 9015e Wireless All-In-One Inkjet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP OfficeJet Pro 9015e Wireless All-In-One Inkjet Printer I love the all-in-one features. I've had this printer for a month now, so far so good! Nice display screen, user-friendly! I would recommend this printer.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad solved my printer issue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed my printer issue by getting it it’s own IP address so it isn’t using wi go to connect to the computer.
I would recommend this to a friendRated 5 out of 5 stars
Polite, informative and pleasant person.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent resolved my problem and showed me what to do all within 10 minutes. A lot quicker than spending over 8 hours with the techs who did nothing but waste my time.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squd fixed my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed my printer quickly and explained to me what the problem was. He was very helpful, polite and professional.
I would recommend this to a friendRated 5 out of 5 stars
Great BB Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always, my service with BB was excellent. Tech was efficient, on time and interacted professionally.
I would recommend this to a friendRated 5 out of 5 stars
PRINTER SOLD AND INSTALLED BY GEEK SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE GENTLEMAN THAT SOLD ME MY NEW PRINTER AND GOT IT ALL HOOKED UP AND RUNNING WAS GREAT. HE NEW HIS BUSINESS AND WAS VERY PATIENT WITH ME AS HE EXPLAINED HOW THE NEW PRINTER WORKED.
I would recommend this to a friendRated 5 out of 5 stars
Repair was not resolved, but scheduled to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Timely, patient and efficient service. Repair was not resolved on this visit because problem did not surface. However, problem reoccurred and technicians are scheduled to return for repair.
I would recommend this to a friendRated 5 out of 5 stars
Very friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped me with my printer. Could not get it to print. The fix was very easy will be able to fix myself if it happens again.
I would recommend this to a friendRated 5 out of 5 stars
Installed printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my printer to my pc. Did not take him long. Asked a key question- do you have a new internet. Yes.
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Needed to Return to Repair at no fee.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Printers Worked for one day and the tech would not call back to discuss the issue. So we called Geek Squad and they wanted to charge us another fee.
No, I would not recommend this to a friendRated 5 out of 5 stars
Printersupport
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad agent knew what he was doing and finished his work in a timely and professional manner.Printer
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped us reconnect printers to new com
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped us get two printers reconnected due to new desktop and laptop purchases. He did an outstanding job explaining what he was doing every step of the way.
I would recommend this to a friendRated 5 out of 5 stars
printer toubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The employees were very knowledgeable and efficient.
I would recommend this to a friendRated 5 out of 5 stars
totally happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.solved my problem and now I will know better in the future given the clear explanation of what caused the problem.
I would recommend this to a friendRated 5 out of 5 stars
Solved my printer problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ariel Mendez did a fantastic job helping me with our printer situation. He was on time and explained how to fix the problem. Easy to understand and a real nice guy. I would recommend him 100%. Thanks!
I would recommend this to a friendRated 5 out of 5 stars
Scanner Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was not a printer problem. I was having problems with my scanner. The Tech was excellent, knew his stuff, and was extremely helpful.
I would recommend this to a friendRated 5 out of 5 stars
Wi-Fi connect to printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very knowledgeable and quick to fix my problem. They were also very personable and professional.
I would recommend this to a friend