Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,095 reviews
Rated 5 out of 5 stars
Geek squad to the rescue.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome young man. Knowledgeable, polite, competent, on-time, willing to educate & inform without being condescending. Able to figure the issue between my printer and iPad .
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad got my printer on my WiFi network quick
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The person who came here to get my printer on my WiFi network knew exactly what to do and was successful in about 3 minutes. He was very friendly and explained what he did to me.
I would recommend this to a friend
Rated 5 out of 5 stars
It worked initially...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech who came to reconnect my printer/scanner to my computer was excellent, and it worked...for two days and disconnected itself again. I'm not sure what's happening here, yet the tech really tried.
I would recommend this to a friend
Rated 5 out of 5 stars
Satisfied Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Representative showed up on time, was friendly and knew what he was doing.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad resolved printer issues.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad resolved my printer issues and instructed me on how to proceed.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Tech!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was kind, respectful and fixed the printer and checked the computer with ease and speed. He was great!
I would recommend this to a friend
Rated 5 out of 5 stars
Computer printer, etc.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good, friendly service. He helped me with my computer printer, got things running and answered my questions in a way that I could understand. One of your best technicians.
I would recommend this to a friend
Rated 5 out of 5 stars
The Geek was very experienced and knowledgeable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad was great and fixed my printer problem effectively
I would recommend this to a friend
Rated 5 out of 5 stars
Ashon had my printer working in a short time.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent, Ashon, was excellent. He explained things I didn't understand and even showed me a new way to find Affordable Connections. I would definitely ask for him next time I have a problem.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squard set up my printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents set up my wireless printer and connected it to my laptop computer and IPhone so I can print. They demonstrated how to do each. They were very patient with me as I am 82 years of age .
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional and friendly . They resolved a corrected some issues that was a problem with my existing wall mount.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad home visit
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent fixed my issues and helped with some other problems.
I would recommend this to a friend
Rated 5 out of 5 stars
Printer problem solved
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician was prompt and efficient. He solved my problem quickly and effectively, and answered all my questions. I was very pleased with the service.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad fixed my printer problem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Robert Marmo has been an excellent representative. He answered so many questions.
He has terrific knowledge re. everything electronic in this house.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Printer Support
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Michael did an excellent job providing service. He was friendly, competent and kind.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Communication and Service!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Communication prior and after the technician fixed our printer was excellent. The technician was friendly and answered all of my questions.
I would recommend this to a friend
Rated 5 out of 5 stars
What kind
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He was courtious. Knew what he wss doing and did a good job.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad synced my printer to computer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Synced my computer and printer, was patient and explained the whole process.
I would recommend this to a friend
Rated 5 out of 5 stars
Printing from my phone fixed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I could not print from my phone but no problem the Best Buy tech fixed it quickly.
I would recommend this to a friend
Rated 5 out of 5 stars
Good Printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use. Perfect for me. Be careful not to get ink on the glass as it won't come off. Make sure what you print is dry so the imk
doesn't get on the glass.