Customer Ratings & Reviews

The agents had both of my printers working as well as two of my computers.

The squad came and put my printer together as needed. They were nice and efficient.

The agent was excellent.He was very knowledgeable and he tookbhis time to be sure that I understood everything and that I was completely satisfied before he left my home.

The agent confirmed info on our printer. Now we know how to deal with our issue. A new printer is on the horizon.

The person helped me out in a very timely manor in my home. If your phone call from tech support knew what they were doing it would have saved me 2 1/2 hours of stress.

The member of the Geek Squad that repaired my lost connection from the computer to the printer got the job done, and answered another question I had by then that has helped a lot.

The agent set up fax on my HP printer. It now works fine. Sending and receiving faxes are flawless

They were so professional and helpful. Answered all my questions and showed me how to use the printer.

The technician fixed the problem with my printer and made suggestions for a new computer.

The agent was here on time. He was courteous ( never making us feel unknowledgeable) and even injected humor. He also questioned if there was something else he could help us with.

Ron Danielson provided excellent service. He resolved my issues and was very professional.

Great to have Lizz come to my home! Very pleasant & talented. On-site service is great.

Geek Squad to the rescue. . . Wi Fi communication issue with printer and various devices resolved. Quickly and professionally. Thank you Geek Squad/Best Buy !

The agent was very understanding and was able to fix the printer problem. Also very friendly and polite.

The agent arrived on time, solved my printer problem and was very polite and professional.

Christopher did a great job evaluating printer. Am evaluating upgrading to color laser printer.

The agent came to my home and fixed the problem I was having with my printer. He explained what the connectivity issue was, in case it should happen again.

The technician showed patience in showing me how to troubleshoot and I value this guidance. Overall service was great and solved the issue.

Bobby was professional and showed great skill in putting up my Arlo cameras. He made the experience easy and carefree and supported any of my concerns.

we were able to scan while the technician was here but after he left, I tried to scan a document but it read them but when it cam time to upload them to the computer it canceled out and said a problem existed try again. I tried 3 times and got the same result.