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  • Front. Geek Squad® - Printer Troubleshooting.

Printer Troubleshooting

SKU:
6517830
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 4095 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,095 reviews

  • Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Michael, had to make a return visit since we had misplaced parts to our printer, able to complete the job and help us finally get it working

    I would recommend this to a friend

  • Geek Squad agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kate was terrific. She took the time to key in on certain questions I had and readily and quickly resolved any issues with my printer and lap top.

    I would recommend this to a friend

  • PRINTER TROUBLE

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT WAS VERY POLITE AND NEW WHAT HE WAS DOING HE WENT THE EXTRA MILE TO MAKE THE PRINTER WORK

    I would recommend this to a friend

  • Fixed printers

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reviewd our printers and other devices. Fixed where necessary and instructions to us.

    I would recommend this to a friend

  • Geek Squad was very helpful with ink selections.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that the Geek Squad helped me find the right ink for the printer. The people were very good at getting me the right ink. Thank you.

    I would recommend this to a friend

  • Wonderful customer services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful customer service and top products. Phone service is very quick and very efficient.

    I would recommend this to a friend

  • connected my printer to my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Teck connected my computter to my new lap top did a great job

    I would recommend this to a friend

  • They know what they are doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got it hooked up, but there is a paper feed problem. I will be returning the printer to Sam’s. Very disappointed with the Hp ENVY printer, would not advertise to purchase.

    I would recommend this to a friend

  • WONDERFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was fabulous and very intelligent and professional and friendly.

    I would recommend this to a friend

  • Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad knew what to do to fix the issue and they did.

    I would recommend this to a friend

  • Geek Squad solved my printer issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service rep. Joseph was courteous, professional and quickly resolved my printer issues.

    I would recommend this to a friend

  • They conecked my printer to my laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who did the job worked very well together. They learned and worked will, with each other.

    I would recommend this to a friend

  • Installed new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got rid of my old computer, and set up my new Brother printer that I purchased from Best Buy. And then showed me how to work everything. Very smooth process!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Printer works great But!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great. But every once in awhile I have to adjust the printerheads

    I would recommend this to a friend

  • Printer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member resolved our printer connectivity issue quickly. Also went above and beyond answering our other questions. Excellent tech!

    I would recommend this to a friend

  • The Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the job done promptly and respectfully! Very happy

    I would recommend this to a friend

  • Jammed printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent found the sheet of paper that was jammed in my printer.

    I would recommend this to a friend

  • New modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank from Geek squared showed up on time explained everything he was going to do answered all our questions and had us running in a little over an hour

    I would recommend this to a friend

  • Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bear service I’ve ever received.professionsal, courteous, and very thorough

    I would recommend this to a friend

  • Geek squad fixed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad clerk was very professional and fixed my printer

    I would recommend this to a friend
Page 72, Showing 1,421-1,440 of 4,095 reviews
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