Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Printer Troubleshooting.

Printer Troubleshooting

SKU:
6517830
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 4095 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 4,095 reviews

  • cleaned up my computer and removed malware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs checked out my laptop and removed malware and cleaned it up. Had some fraud issues and they took care of the problem. Very satisfied.

    I would recommend this to a friend

  • printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did their job after i explained my problem in a timely manner when i called them

    I would recommend this to a friend

  • Geek Squad did an excellent job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job. Their help was invaluable.

    I would recommend this to a friend

  • Awesome Tech and Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech person I had come to my home was awesome. Very knowledgeable and solved the problem quickly and went over and above to make sure I had to product that I wanted and needed.

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was so smart, knowledgeable, tech savvy, polite, nice, and professional!! He always does a great job! Great customer service skills.

    I would recommend this to a friend

  • it was installed on a timely manner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice staff, courteous, patience, and yes, I would recommend geek squad

    I would recommend this to a friend

  • Trouble shooting resolved!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble shoot new printer hookup. Jonathan did an awesome job especially since he had to communicate with deaf individuals!

    I would recommend this to a friend

  • geek squad connected our printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our appointment was scheduled with in a couple of days. Vance showed up & was very professional & got right to work. Fixed our problem & even cleaned up some malware on the computer.

    I would recommend this to a friend

  • geek squad took care of our computers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was great he was on time took the time to go over everything with and he was very professional.

    I would recommend this to a friend

  • Lizk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was courteous and knowledgeable. He quickly assessed the problem and offered a solution.

    I would recommend this to a friend

  • Printer not communicating

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent uninstalled and reinstalled my printer. It would not communicate with my computers.

    I would recommend this to a friend

  • Router/Printer problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan did an excellent job solving my printer connection problem. My router wasn't talking to it.

    I would recommend this to a friend

  • Another Geek Success

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional, efficient, knowledgeable, and solved the problem.

    I would recommend this to a friend

  • Printer installation and trouble shooting.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy associate gave instruction post trouble shooting respective of printer re-set installation with printer.

    I would recommend this to a friend

  • Printer "repair ".

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman "fixed" the problem and square it away. Everything is everything. Thank you.

    I would recommend this to a friend

  • Resolved my problem completely.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Able was very knowledgeable and courteous and overall a great experience.

    I would recommend this to a friend

  • Good Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived on time and immediately recognized the problem with the WIFI. He reprogramed the system fast and accurately . Agent was professional in appearance and manner

    I would recommend this to a friend

  • Geek Squad has my printer printing again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent was very polite and patient with this senior citizen. He fixed my printer issues And helped me make notes on how to fix the problems I create.

    I would recommend this to a friend

  • Printer hook up to Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank came to help us hook up our printer to our laptop and he was very nice and professional. He has been to us once before and I still feel the same way.

    I would recommend this to a friend

  • Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful person did exactly what i needed and easy

    I would recommend this to a friend
Page 73, Showing 1,441-1,460 of 4,095 reviews
Sponsored