Customer Ratings & Reviews
- SKU:
- 6517830
Customer reviews
Rating 4.7 out of 5 stars with 4095 reviews
(4,095 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
printer trouble.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my printer was fixed. she did a great job.i wish i had about 1-3 of her brains, when it comes to anything on the computer,
I would recommend this to a friendRated 5 out of 5 stars
Dead printer assessed and replaced.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Old printer stopped working. Technician assessed problem and suggested a similar one to replace it--which was also on sale.
I would recommend this to a friendRated 5 out of 5 stars
Installed epson rintet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came quickly and set it up in 5 minutes. Thank you
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed all my issues and problems in record time for a great price!
I would recommend this to a friendRated 5 out of 5 stars
Diagnosed the problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician diagnosed the problem. But the problem was with my computer hard drive . It is going bad and I just need a new computer.
I would recommend this to a friendRated 5 out of 5 stars
geek squad fixed my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.he did a great job. very helpful. answered all questions. made very helpful suggestions. helped us learn what we need to do to fulfill our needs.
I would recommend this to a friendRated 5 out of 5 stars
fixed printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad recommendation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always deliver what I sign up for. I have no hesitation to recommend their services on the contrary. Best Buy gives me peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice person and efficient gave me a lot of information
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad David
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent completed printer set up. He was efficient and helpful. We reviewed printing from each of our devices. Extremely pleased with his service!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed/replaced a new modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed my printer, installed a new modem and did troubleshooting for me.
I would recommend this to a friendRated 5 out of 5 stars
Geek is always the way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very good yet I still have problems with my SONOS just switching off without any remote.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service and great communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech was excellent, and he explained everything he was doing and why o had had problems. Nice to now have it working with all of my devices.
I would recommend this to a friendRated 5 out of 5 stars
Lisa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amanda was GREAT! Wonderful service. She was one time and found out what the problem was.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technique was extremely knowledgeable! I am completely happy that I purchased the Tex support. For this visit alone I feel it payed off!
I would recommend this to a friendRated 5 out of 5 stars
Smiling from ear to ear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We now have peace of mind when our computer has any hiccups. Very pleased with service.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representatives who showed up were very professional and very efficient
I would recommend this to a friendRated 5 out of 5 stars
Tech visit was extremely helpful in solving the p.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents helped schedule a visit from the Geek Squad for my printer problem.
I would recommend this to a friendRated 4 out of 5 stars
printer head problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While unable to solve my problem due to printer being to old the tech did his best to correect the problem and recommended a replacement printer to suit my needs.
I would recommend this to a friendRated 4 out of 5 stars
Able use my printer again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent found problem with Spectrum equipment not recognizing my printer, so I could take the right steps to have HP Smart reinstall after a move.
I would recommend this to a friend