Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 4,095 reviews
Rated 5 out of 5 stars
Printer trouble and new installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek came to install new printer. Arrived early but notified me ahead that he could indeed come earlier. He was personable and efficient in doing the job.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek printer Tech
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding services. I was totally satisfied. I would highly recommended him.
Common how much more do you want me to say. Give a fat raise!!!!
I would recommend this to a friend
Rated 3 out of 5 stars
Mechanical Printer issue
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Your Technician was only capable of software investigation and attempts to fix the problem.
The problem was and still is mechanical which your technician was not able to perform. Your technician was informed of the mechanical problem at the beginning of the appointment. all the software downloads and upgrade attempts did nothing to solve the problem, because the printer cannot get past the initial start up process due to an error code, mechanical in nature. So the service appointment for this issue was a waste of time, both yours and mine. However, thank you for your software technical expertise.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad only a phone call away.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had struggled for hours trying to install a new printer, Thomas came and with little effort was able to do the job.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service. Michael is on time, friendly, totally knowledgeable, knows how to teach, patient. Couldn't ask for better.
I would recommend this to a friend
Rated 5 out of 5 stars
Printer problem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent Kyle was great. Fixed my problem quickly and showed up on time.
I would recommend this to a friend
Rated 5 out of 5 stars
Jason is terrific
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Jason has been awesome for all our home service calls. We always a so happy when we know he will be coming over
I would recommend this to a friend
Rated 5 out of 5 stars
Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service. Very friendly. On time, and explained what had to be done.
I would recommend this to a friend
Rated 5 out of 5 stars
Good job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Your technician did a fine job. He came on time, answered my questions patiently, and told me to call again if I have any more problems.
I would recommend this to a friend
Rated 5 out of 5 stars
Christian took care of printer issues
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Our agent Christian turned a potentially bad customer service experience into a great one.
I would recommend this to a friend
Rated 5 out of 5 stars
Problem with printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After getting a new modem and router out printer would not work. The tech was able to fix the problem immediately
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very pleased with his knowledge and ability to fix my printer problem.
I would recommend this to a friend
Rated 5 out of 5 stars
Problem solved
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent fixed my printer problem. Answered all my questions in a timely manner. Very polite and curteous.
I would recommend this to a friend
Rated 5 out of 5 stars
Mr.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Job was done professionally. Agent was an excellent job we are happy with the Geek Squad servuces
I would recommend this to a friend
Rated 4 out of 5 stars
Printer and phone gone crazy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Paired my phone with the printer, seemed it was more than it ended up to be. These guys got it done, thanks
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad solved my print problem.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician evaluated my set up and discovered the root cause of the problem. All fixed and functioning well!
I would recommend this to a friend
Rated 5 out of 5 stars
Printer repair
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sam is a very knowledgeable computer technician. He has diagnosed and repaired my computer and printer numerous times in the past year
I would recommend this to a friend
Rated 4 out of 5 stars
new printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I wasn't able to get this printer totally working. The scanning which I think is the most important thing does work. Today I am going to take another shot at printing. I have an appointment on the 24 with geek squad I have appointment
I would recommend this to a friend
Rated 5 out of 5 stars
Paper Jam
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad quickly found the paper jam in my printer and
fixed the problem.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was knowledgeable and helpful in connecting my printer. Love my Geek Squad.