Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4095 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,095 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He as smart and fast and pleasant He made great suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paula

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was excellent at her knowledge and quick fix of my printer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin did an excellent job and was very helpful explaining the process. Suggested Eero and installed that system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    house call for printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative was knowledgeable and friendly. I did not feel rushed at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer info to new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They transferred from our old computer to new one. Timely and helpful with our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected printer quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew what was wrong and fixed problem immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service is the way to go. On line service even with a level three tech did not solve the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROFESSIONAL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and knowledgeable! Got my printer working and made sure it was synced with all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer working great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was able to handle the printer problem in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, professional computer/printer service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on time service, friendly, professional, and thorough work done as expected and promised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my jammed printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my printer paper jam and was professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick repair on printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice young man who fixed my printer quickly and explained to me what he did and what to do if problem should recur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed printer and updated blue tooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed printer timely. updated as needed handled problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixing Computer Problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel fixed my printer problem in a flash. He has fixed other problems for me also in a flash. Give that man a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed our sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good. They fixed the problem with our sound bar. I was impressed by how professional they were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greek Squad help with virus scan and installat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found Chris to be knowledgable friendly and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tyler from Geek squad installed my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In house service was excellent Tyler was the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my printer back online quickly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guenther was wonderful, handling all my questions and fixing the printer problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek was excellent and fixed our issues quickly. I believe his name was Matt.

    I would recommend this to a friend
Sponsored