Customer Ratings & Reviews
- SKU:
- 6517830
Customer reviews
Rating 4.7 out of 5 stars with 4095 reviews
(4,095 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job! I had an attack on my computer.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my printer problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed my printer. Very knowledgeable young fellow.
I would recommend this to a friendRated 4 out of 5 stars
Not too pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek tech was very nice. but. several days later m printer was not working AGAIN. It has not workd proerly if at all since.
I would recommend this to a friendRated 5 out of 5 stars
Geek resolved my problem and was professional!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very nice, explained things very well, and was professional.
I would recommend this to a friendRated 5 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the printer hooked up, but again it is not working, no fault of the technition, I will be replacing the printer.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He program the TV and printer after cable company hooked up new router work quickly and trouble shooted to complete the job!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rep was on time and provided good service and was courteous
I would recommend this to a friendRated 5 out of 5 stars
Computer issue resolved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David was awesome got all my issues with my desk top thanks so much Best Buy and the geek squad 10 stars you all deserve it
I would recommend this to a friendRated 5 out of 5 stars
Martha M Gannon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad rep, Harley was very helpful. I am computer illiterate and he was extremely patient and explained everything.
I would recommend this to a friendRated 5 out of 5 stars
No title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went above and beyond this requires a minimum text
I would recommend this to a friendRated 5 out of 5 stars
Hooked up Alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent hooked up my Alexa that I was having trouble with. He knew exactly what to do and quickly.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service with my Total Tech plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Agent, Clay, was great! He figured out the problem easily and answered all my questions patiently and clearly.
I would recommend this to a friendRated 5 out of 5 stars
printing ease
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris the geek squad worker did a fabulous job so that our printer works great. Thank You So Much!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Thank you!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our client was pleased and their issue was resolved.
I would recommend this to a friendRated 5 out of 5 stars
My Printer......
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi Highly Recommend Geek Squad....They Are Efficient and They Just Care That Their Customer Is Happy With Their Service.....
I would recommend this to a friendRated 5 out of 5 stars
Super agent Geek Squad member!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She came in, connected our 2 computers to the printer and even added desk-top access so it makes scanning easier. She was WONDERFUL!!
I would recommend this to a friendRated 5 out of 5 stars
Great Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was on time and actually came early. Did a great job in minutes.
I would recommend this to a friendRated 5 out of 5 stars
Installed Epson ET-5000
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best service, got replacement, tech came back and perfect install
I would recommend this to a friendRated 5 out of 5 stars
Very pleased with Total Tech all agents super nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Logan paired my computer with my printer in my home. Logan was very nice, arrived on time and completed the job perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Printer Troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cesar, the Geek Squad agent, did an excellent job of checking my printer connection. He was helpful, professional and friendly.
I would recommend this to a friend