Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4095 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 4,095 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed a printer issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician quickly diagnosed and fixed the printer issue; very professional; arrived on time and provided advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink was installed in my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent from Geek Squad came to install ink in printer. Was completed within seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents checked the printer and resolved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have the best 'Geeks'. Had my printer/scanner linked to my new computer quick and efficiently. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ----------------------

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some how after setting up new laptop the printer settings did not take and we had to have them come back and redo the printer settings on the new laptop. The geek squad member took care of the problem right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cleaned up issue and connected my print

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only solved my issue with printer but also explained the process of printing and connection to my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix and Some Education

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly fixed and explained what had happen so potentially I can fix by myself. Appreciated that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service agent. Thank you for your expert help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek squad are so smart and fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad set up my computer with every thing i need they do a great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service is tech dependent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial printer installation service was in adequate and neither fax nor scan functions set up. When I called to reschedule install it was 31 days after the purchase and I was charged fully again to have a second person come out and do what the first person did not do. Fortunately, the second tech that came out was able to install full functionality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tec totally Kool!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing at helpings me fix my issue plus a little extra. I'm so, happy I have total tec in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me to re-connect my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was so kind, helpful and patient with someone whose ability to figure out all things electronic is so poor! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Troubleshooting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young gentleman that came to troubleshoot my printer was knowledgeable and very helpful. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fixed My Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was awesome. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer/printer troubleshooting...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody, the best ever, cleaned up computer and printer communication issues! Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick and explained how to operate the p

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a new printer. John Bergen did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV AND PRINETR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY FIX PRINTER AND SET MY TV CHANNEL . SHOWED ME WHAT TO DO WHEN I USE THEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my printer issue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me sort out the problem with accessing my printer. The Geek Squad never fails to succeed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Success!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent had to convince me to do remote but he was very professional . Very calm and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Austin was excellent and did his best to fix the

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very good and arrived on time. They confirn time and call again when they are enroute.

    I would recommend this to a friend
Sponsored