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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4095 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,095 reviews
  • Rated 5 out of 5 stars

    Fixed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Will call them back . Love the service and time he took to fix my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is excellent. Mounted and installed. Great service. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and Installation were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered & installed my new TV & moved my other 2 to different locations.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    In home technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was able to resolve the connection between computer and printer. However, still not able to print envelopes or labels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my dryer and washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people were great connected everything up. Very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a big fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great resource for folks like me who are not electronics-savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BeatSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Fast and on time. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad troubleshooted my printer issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was awesome! Will definitely ask for him whenever I have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledge of my printer and computer and explained each function so I could understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad vs old printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent found the the printer needed to be replaced due to age and communication to other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed the printer/computer problem. Also check a couple of other things for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave solution for damaged printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent arrived on time and gave me my analysis quickly and gave me the solution for my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technician and great service. He arrived promptly and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer/printer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly young lady. It didn't take her long to fix my computer/printer problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick response and repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris fixed my printer problem quickly. I am 100% happy with the result and the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great and fixed the issue. He was friendly and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad printer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was excellent. He arrive on time and fuxed my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was quick, professional and knowledgeable>

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was great and solved the problem, they have resolved multiple issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    n/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel came to my home to fix my printer. Great person to deal with

    I would recommend this to a friend
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