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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4095 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 4,095 reviews
  • Rated 5 out of 5 stars

    Gerk Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and patient.I highly recommend their services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were able to determine my problem. I replaced the faulty printer with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Called first was there on time and explained what he did to fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection to my Printer with my Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech came to our Home and Was Able to Connect us Right up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Knowledge about computer technology. Respectful and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ,TV repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad ,that was here on 5/10 fixed my Computer. He is the Best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did in a few minutes what telephone could not do in over 8 hours of help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't recommend them enough, theirs service is great and they are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solved my printer problem promptly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The tech was on time and solved my problem in few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and did everything he could to correct the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan, your Geek Squad Tech, did a great job in very little time. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helped with my printer computer problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the tech. Very helpful and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service tech did an amazing job. Highly recommend the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIXED PRINTER PROBLEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD DID AN OUTSTANDING JOB FIXING OUR PRINTER PROBLEM, THEY ARE THE BEST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service on Epson printer and Eero Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Derek is awesome! He is kind, informed and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did perfect job wuickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly done. Very Knowledgeable and very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gate squad rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew what she was doing period she was fast, reliable, and focused.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer connect to I-phone and I-pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and knowledgeable and solved our connectivity problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and new exactly what to do. Would like him to come anytime I new help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad restored my printer and my Wi-Fi extdrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to an Internet problem my wireless printer was disabled.

    I would recommend this to a friend
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