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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4095 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and connectivity features of Printer Troubleshooting, noting that it quickly gets their printer working and resolves connectivity issues. Customers also appreciate how it makes printing and scanning easier, helps with setup, and provides accurate problem resolution. However, some customers have reported issues with repairability, with some agents stating that certain printers are not fixable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 4,095 reviews
  • Rated 5 out of 5 stars

    Help with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very nice always have good things to say about geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once again, excellent service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer service Excellent decision to purchase a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second review request

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I submitted a favorable review several days ago. Why have I received it again?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected my wireless printer. I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tried to fix it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He really tried to fix my old printer, but alas, it was not to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad scanned my laptop for Spyware quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always the same-great. I wish setting up appointments was easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No to title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose not to say anything else. "Excellent" should be sufficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new printer and helped me with things I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devin, the Geek Squad Tech was awesome and went above & beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very thorough he kept asking me if there was anything else that I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved by the helpful professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow ! Great and empathetic help !! We will not hesitate to call again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote person could not help Tom who came in person and connected my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my printer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent punctuality, professionalism, knowledge and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geet squad troubleshooting my Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to home and fix my printer in minutes they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was not a slow cable guy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and right on. He put the tv in the perfect place. He is definitely an expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harry set up printer within a few minutes. He was very personable and polite!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best telephone customer service in any industry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No long wait times, knowledgeable staff. Saves me time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service on my printer was fast and completed on time. The tech. was here on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional, fast, courteous and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan got my cell phone and printer back on “speaking terms”!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to deal with when scheduling Had to change arrival time Flexible to accommodate

    I would recommend this to a friend
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