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MohammedA Posted
Very not accurate feedback on the screen I had to returned .
Posted
MohammedA
We are very sorry that you feel the feedback you received on the screen of this bike was inaccurate. We would like to learn more about your experience so we can improve. Feel free to contact us by visiting my.iFIT.com
Thanks! – ProForm – Powered by iFIT
SeanO Posted
This is an affordble bike with a great idea behind it. But it will drive you nuts. You have to either use the IFIT app or only do steady state workouts. There are no offline presets that vary resistance. Basically the bike is worthless without an IFIT subscription. And the app is mind bogglingly annoying to use. The filters and search features are terrible. I'm also not sure how much new content they are making especially for the road rides. The "smart" assist is the dumbest thing I've ever used. If you can go a few rpm over the target rate, it will absolutely crush you with resistance instead of trying to challenge you while staying reasonable. It doesn't understand the rest cycles built into the intervals either, so it will still try to crush you on your rest cycle. There is also a lot of poor tracking between the resistance and cadence and what the trainer is saying. The workouts themselves are pretty good and the road rides keep the workout entertaining. Make sure you have good internet and strong wifi because losing connection mid workout really ruins it (no download option). Overall this is probably a better value than a peleton, but I would hold out for a good deal for IFIT (not worth more than $10-15 a month), and know what you're getting. I was disappointed
Posted
SeanO
Thank you for your feedback regarding this bike paired with iFIT. We appreciate hearing from our users so we can continue to improve our products and services. We do offer select free iFIT workouts that do not require a paid membership but do require an internet connection. Your review will be passed on to the appropriate teams to look into the smart assist problems you have noticed.
If you need any assistance with the internet connection to your machine, you can contact us at (833) 680-4348 or by emailing us at Support@iFIT.com.
Thanks! – ProForm – Powered by iFIT
Nursesue Posted
Overall bike is ok however the seat does not stay put after it is adjusted. Thank goodness I’m Short! Needs a better seat adjustment mechanism. Otherwise everything else is great!
user730564 Posted
Works as promised. Only problem for me is the screen is too high, unlike their older bikes, and I have to look up to see it or read my tablet.
MargaretP Posted
Bought a Proform 7/22/24. Tried to register warranty, extremely difficult. Resistance does not work. Tried to get service, waited an hour on the phone as Proforms website would not help. Person on phone wanted me to take a video of me and the bike. Just needed service
Posted
Margaret
We are sorry for the experience you have had so far with your bike and for not receiving the service you feel you deserve. In order for our Member Care representatives to fully understand the problem with the unit, a video is necessary so they are better able to understand.
Please reach out to us again by visiting my.iFIT.com so we can look into this for you and assist further.
Thanks! – ProForm – Powered by iFIT
Kevin1854 Posted
It's a great exercise bike and is everything I have been looking for. The cushioned seat is comfortable and the seat position is easily adjusted.
KimO Posted
Horrible cheaply made bike and it had a part missing and one part not built right so bike would not work
JudyR Posted
An excellent exercise bike for the home. Only drawback is the pedals' straps could be larger to accommodate bigger shoe sizes.
user282458 Posted
The bike is quite and informative on progress. Very comfortable to ride. Love this bike!!!
user367826 Posted
Great bike for the price Seems to ride smoothly and so far the electronics work well