Customer Ratings & Reviews
- Model:
- PFEX43921
- SKU:
- 6486760
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are positive about the 325 CSX exercise bike for its ease of use, quiet operation, and smooth ride. They appreciate the simple assembly process and the well-marked screws. Many customers also find the bike comfortable to ride and of good quality. However, some customers have expressed concerns about the seat adjustment mechanism.
This summary was generated by AI based on customer reviews.
Not accurate feedback
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very not accurate feedback on the screen I had to returned .
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .MohammedA
We are very sorry that you feel the feedback you received on the screen of this bike was inaccurate. We would like to learn more about your experience so we can improve. Feel free to contact us by visiting my.iFIT.com
Thanks! – ProForm – Powered by iFIT
- Cons mentioned:Resistance
Come in with low expectations and you'll be happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an affordble bike with a great idea behind it. But it will drive you nuts. You have to either use the IFIT app or only do steady state workouts. There are no offline presets that vary resistance. Basically the bike is worthless without an IFIT subscription. And the app is mind bogglingly annoying to use. The filters and search features are terrible. I'm also not sure how much new content they are making especially for the road rides. The "smart" assist is the dumbest thing I've ever used. If you can go a few rpm over the target rate, it will absolutely crush you with resistance instead of trying to challenge you while staying reasonable. It doesn't understand the rest cycles built into the intervals either, so it will still try to crush you on your rest cycle. There is also a lot of poor tracking between the resistance and cadence and what the trainer is saying. The workouts themselves are pretty good and the road rides keep the workout entertaining. Make sure you have good internet and strong wifi because losing connection mid workout really ruins it (no download option). Overall this is probably a better value than a peleton, but I would hold out for a good deal for IFIT (not worth more than $10-15 a month), and know what you're getting. I was disappointed
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .SeanO
Thank you for your feedback regarding this bike paired with iFIT. We appreciate hearing from our users so we can continue to improve our products and services. We do offer select free iFIT workouts that do not require a paid membership but do require an internet connection. Your review will be passed on to the appropriate teams to look into the smart assist problems you have noticed.
If you need any assistance with the internet connection to your machine, you can contact us at (833) 680-4348 or by emailing us at [email protected].
Thanks! – ProForm – Powered by iFIT
- Cons mentioned:Seat adjustment
Seat mechanism not goo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall bike is ok however the seat does not stay put after it is adjusted. Thank goodness I’m Short! Needs a better seat adjustment mechanism. Otherwise everything else is great!
I would recommend this to a friend ProForm - 325 CSX Bike - Black
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as promised. Only problem for me is the screen is too high, unlike their older bikes, and I have to look up to see it or read my tablet.
I would recommend this to a friend- Cons mentioned:Resistance
Never Again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a Proform 7/22/24. Tried to register warranty, extremely difficult. Resistance does not work. Tried to get service, waited an hour on the phone as Proforms website would not help. Person on phone wanted me to take a video of me and the bike. Just needed service
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Margaret
We are sorry for the experience you have had so far with your bike and for not receiving the service you feel you deserve. In order for our Member Care representatives to fully understand the problem with the unit, a video is necessary so they are better able to understand.
Please reach out to us again by visiting my.iFIT.com so we can look into this for you and assist further.
Thanks! – ProForm – Powered by iFIT
Recumbent exercise bike
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great exercise bike and is everything I have been looking for. The cushioned seat is comfortable and the seat position is easily adjusted.
I would recommend this to a friendA good exercise bike
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent exercise bike for the home. Only drawback is the pedals' straps could be larger to accommodate bigger shoe sizes.
I would recommend this to a friendSooth ride
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bike for the price Seems to ride smoothly and so far the electronics work well
I would recommend this to a friendBike review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bike is quite and informative on progress. Very comfortable to ride. Love this bike!!!
I would recommend this to a friend
