Customer Ratings & Reviews
- Model:
- PFRW3914
- SKU:
- 6424915
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.3 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers admire the 440R Rower for its easy assembly process, with many users reporting that they were able to set it up without any problems. However, some customers have expressed concerns about the resistance levels, feeling that they do not go high enough for their fitness needs.
This summary was generated by AI based on customer reviews.
Basic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works. I wanted a rower for a while now. It’s pretty basic but it works.
I would recommend this to a friendGarbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing broke after less than a month. I had to disassemble it and bring it back to the store in pieces. Thankfully, the manager was nice enough to give me a refund. Don’t make the mistake I did; stay away from this.
No, I would not recommend this to a friendBrand response from Icon Fitness Product Expert
Posted .Scott
We would like to apologize for the experience you have had with your rower and it breaking after less than a month of use. It is uncommon for a rower to break especially in this short amount of time. As advertised, this rower has a 5-year frame and motor warranty and a 90-day parts and labor warranty.
Although you have returned your rower, please know that we are always here to help. If you need help finding a different rower or have further questions, please email us directly at: [email protected]. Your personal case ID number is: 1-R100753.
Thanks! - ProForm
the weight adjustment does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy it. It is trash. The weight tunning stops working after using it 5 times.
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Customer199
We are sorry that this rowing unit did not meet your expectations. We would like to improve your experience with us by offering any possible solutions for your situation.
Email us at [email protected] with the case number, 1-R102386.
Thanks - ProForm
good but seat is too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the product over all. But the sitting seat is too small
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Ravisdeol
Thanks for sharing that you like this product over all. Sorry this rower’s seat does not meet your personal preferences. Is there anything else that has caused this 2-star rating?
We hope to improve your experience with us. Reach out to us at [email protected] with the case number, 1-R102052, for further assistance and please return to update your rating to best reflect your full experience with us.
Thanks - ProForm
Wish I could return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awful, want to return it and upgrade it but it’s too late :(. Not a workout and resistance is awful. Wish I could return it and pay the extra $200 for a better machine.
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Fast
We are sorry that you want to return your rower and want to help.
The rower has eight resistance levels to help you get the most out of your workout. In addition, your rower is fully covered with a 5-year frame and motor warranty and a 90-day parts and labor warranty, protecting your wallet from any unexpected and costly equipment complications.
Please allow us to help you troubleshoot the unit and find appropriate solutions. For more assistance, please email us at [email protected] with Case ID #1-R102550 in the email's subject line. Please include your order number, model number, and any other information about your purchase in the email so we can find your account details as quickly as possible.
Thanks! - ProForm
Cheap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took it out of the box assembled it with no issues. The rower looks and feels extremely cheap and I can definitely see this breaking. Will be returning.
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .S2theara
We’re sorry that after assembling this rower the quality did not meet with your expectations and you have decided to return.
This 75-lb model has a 10-lb flywheel, 2AA Battery power in the console, and magnetic resistance. The equipment is designed to be lighter and easily-stored for those looking to make a smaller investment in at-home equipment.
The warranty safeguards this unit’s frame for one year and any other parts or labor needed is under warranty for 90 days.
If you are looking for a more heavy-duty piece of equipment, we have other models available at proform.com that may interest you.
Please email us at [email protected] if you would like further assistance.
Thanks - ProForm
Kinda crap but works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Level 8 aint anything… might as well say two levels fast and faster. Thing has some tooerance issues with pins etc… no way would I pay full price for this but its okay for a “my first rower”…kinda trash though
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Jakenoway
We’re sorry the rower isn’t giving you the resistance expected.
Please know this equipment is designed to provide a cardio based workout not a weight/resistance based workout. Please ensure you are getting at least 20 strokes per minute in order to feel the resistance change.
At low strokes per minute, the fan speed is not fast enough for the resistance lever position to affect the resistance level. Although the resistance is changing, as evidenced in the volume of air displaced, the change felt by the user may not be as dramatic as expected.
The resistance on this machine is generated when the flywheel fan moves fast enough to push against and displace the air in the flywheel housing. The resistance lever opens or closes vents in the flywheel housing to control the amount of air the fan can push.
We hope this helps you understand your equipment better. If, after increasing your speed, the resistance level is still not as high as desire, will you reach out to us for further troubleshooting?
You can reach us at [email protected]. Your case number is 1-R102081. Please reference this when emailing us, as well as your order number, and we will be able to assist you.
Thanks - ProForm