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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4 out of 5 stars with 54 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers express satisfaction with the Carbon T7 Smart Treadmill's ease of use, citing its simple storage and release mechanism. They also appreciate its sturdiness and reliability. However, some customers have experienced issues with the console, reporting that it has stopped turning on unexpectedly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 54 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Proform treadmill for over 15 years . I was given a lot of use. Around Christmas it just stopped dead. I wanted another and hope it performs as well.

    I would recommend this to a friend
  • Cons mentioned:
    Ifit

    Rated 3 out of 5 stars

    Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to pay for iFit in order to use the treadmill is not fun.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      RoseG

      We are sorry for any confusion regarding iFIT on this treadmill. Please know that an iFIT membership is not required in order to use this machine. When the console powers on, there will be a manual mode button on the upper left-hand side of the screen.

      If you have any questions regarding this, we will be happy to help. You can find us by calling (833) 680-4348 or you can email us at Support@iFIT.com.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Enough For Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and robust for price. Loving it so far.. Have a little shaking but I think its my instl.

    I would recommend this to a friend
  • Pros mentioned:
    Incline

    Rated 5 out of 5 stars

    Best treadmill ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I am 300 plus and I run on it at a incline easy setup great product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars for an affordable treadmill that gives a great performance. Couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by the installer. The machine runs well

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Fits my purpose of using treadmill for home gym

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and the ifit app is so cool makes running fun!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use...getting back in shape !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great trampoline ! I use this everyday now. Beats running outside in the heat .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great treadmill no issues and very easy to assemble

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Good treadmill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good treadmill for its price. Nice display screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Sturdy and working as expected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I don't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: I don't know have anything since I am not able to use. Cons: I am getting static electricity from the day one which is very frustrating and the support from Proform is horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Software update will brick your device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this treadmill for a week bypassed the wifi setup. Once i setup the wifi it performed-an update and the screen went black. It just died. Tried resetting it with no luck and i tried reaching out to proform horrible service . Bestbuy total tech is just as bad. Don't buy

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      KostaOne

      We are very sorry for the experience you have had with the update on your machine and for not receiving the help you deserve. It is uncommon for an update to cause the screen to go black. We want to get your treadmill up and running as soon as possible. Please contact us by calling (833) 680-4348, emailing us at Support@iFIT.com, or by sending us a direct message on social media so we can assist you.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new treadmill. It was simple to install and easy to set up. The delivery team was pleasant. The store customer service was helpful. My experience was awsome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home gym worthy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful treadmill for the price, really quiet, and smooth. I put it together on my own, took about 4 to 5 hours but its been fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart decision!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    m so glad that I didn’t invest more money to buy a walking machine; this works excellent and it’s affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife:

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, no complaints. Shipment arrived on time as promised, installer came out next and everything went well.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Terrible Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried it out the first day, and I had no issues. Second day I had software issues with the treadmill. The display was blank leaving me unable to do anything with the machine. Don't buy it.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      GOOD

      We are very sorry that you were unable to use your machine on the second day of owning it. We understand how this can be frustrating and want to get your treadmill working as it should as soon as possible. Please reach out to us by calling (833) 680-4348 or email us at Support@iFIT.com so we can speak with you.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness

  • Rated 1 out of 5 stars

    Never buy this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one and it never started. Then they gave the replacement and it stopped working on the 3 rd day. But assembling and disassembling itself is a good excercise which burns more calories than while you work out on this machine

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Chindoos

      We are very sorry for the experience you have had with this model. It is very uncommon to receive one unit that doesn’t work properly but especially two. Disassembling the machine is definitely not the workout we want for our customers. If you need assistance, please don’t hesitate to contact us at (833) 680-4348 or email us at Support@iFIT.com so we can provide the service you deserve.

      Thanks! – ProForm – Powered by iFIT IconHealthandFitness