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Customer Ratings & Reviews

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Customer reviews

Rating 3.4 out of 5 stars with 47 reviews

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64%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Kaptur GPS Drone's ease of use and the quality of its pictures. Many found it easy to learn to fly and control, resulting in a positive experience, especially for beginners. However, a significant drawback reported by customers was the short battery life, which limited flight time. Concerns were also raised regarding the GPS functionality and its reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-47 of 47 reviews
  • Rated 5 out of 5 stars

    Excellent gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drone worked great. Battery life is more than enough.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Took off never to return again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved this drone until it took off never to be returned. None of the safety return features worked. Do not buy this!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece ofjunk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk. Save your money buy something else. Don't return like stated it does.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Nice drone, but major battery issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While all aspects of the drone work well, I've had some major problems with the battery. In fact, I've not been able to charge the battery after it's initial flight. I reached out to the manufacturer (Protocol) and after 30+ days, a replacement battery was finally sent to me (this is after numerous email exchanges over a 30 day period). I charged the replacement battery and was able to fly the 12 to 14 minutes as promised. However, I was not able to re-charge the replacement battery. I'm currently in the process of asking manufacturer to send me a replacement charging cable (hopefully it won't take another 30+ days for it to arrive). At any rate, this constant going back and forth with the manufacturer has left a terrible taste in my mouth. I've owned less expensive drones and never had this type of issue. Sadly, if it wasn't for the battery issues, I would be a happy camper, as the two times I've flown this drone, it worked really well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GPS Features appear not to work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some great fun with the drone for 2 charges. Camera quality is nowhere near HD as stated, appeared to be VGA both with what I recorded from the app on my phone, and with pressing the "video" button on the remote. GPS functions never worked properly, it wouldn't lock on to a GPS signal. It wouldn't hover on it's own. On the second flight it topped responding to commands well within the range advertised, was still connected via phone and could see the camera but it did not respond. Flew slowly into a tree with the return home feature not working. Was stuck in the tree and wouldn't shut down, was able to get it down and one of the motors wasn't working any longer. Ordered a new motor for it, but without the GPS/Hover/Return home features working it makes it a pain to fly. I would look elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon my first flight I flew the drone 30 feet up in the air then it continued to fly up and then the drone started flying north and It never came back, I also reached out to the company and they have not replied I am very disappointed with the product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a few minutes of fun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and he has had lots of fun with it.

    I would recommend this to a friend
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