The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
Disappointed
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought 2 , one as a gift . After reading instructions and allowing to charge. On the 3rd day of having it sitting in my chair & having a clean hair and brushed head hair I proceeded and on the 5th pass the entire thing fell apart in my lap. I’m 70 not 17 sad to say it’s not worth buying ! Very disappointed cause my hair thinning needed help.
No, I would not recommend this to a friend
Brand response from Pursonic Customer Care
Posted .
We’re very sorry to hear about your experience—that’s certainly not what we want for our customers, and we understand how disappointing this must have been. It sounds like only one of the units may have been defective and possibly missed our quality assurance inspection, which we sincerely apologize for. We truly appreciate you bringing this to our attention. Please reach out to our customer care team at [email protected] so they can assist you with a replacement or another resolution.
Rated 5 out of 5 stars
Great massage tool!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice massage, and love the oil dispense feature!
