Thank you for taking the time to share your experience. We’re truly sorry to hear about the inconvenience and frustration you encountered with your purchase and the difficulty you faced when trying to return it through Best Buy.While Best Buy handles their own return policies, we absolutely want to make this right for you. A satisfied consumer is our #1 priority, and we don’t want you to feel stuck with a product you’re unhappy with.Please reach out to our Customer Care Department at [email protected], and one of our representatives will be happy to review your situation and assist you further. We’re confident we can find a solution that meets your expectations.Thank you again for bringing this to our attention, and we appreciate the opportunity to resolve this for you.
